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2 comments

First, took 3 weeks to get thru! On Jan 5 I prepaid for 25 gallons of propane.

The tank only took 14.3 gallons, so I was due a credit of about $50. On Jan 9, Amerigas charged my account another $300. Local office cannot explain why I was charged this amount and put in for a refund. I was told it would be 7-10 days, and it is now Feb 2 and the refund hasn't even been processed!

Bottom line, Amerigas took money from my bank account and won't return it.

If anyone has a national phone number, please share. Cannot find it on wwebsite

Product or Service Mentioned: Amerigas Account.

Company wrote 0 private or public responses to the review from Feb 02, 2011.
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Anonymous
#244080

Hi, my name is Fran and I work for AmeriGas. I’m sorry to hear about your issues with billing and we would like to help you.

Please send your account details to me at customerfirstfran@amerigas.com so we can promptly assist you. Thank you, Fran

Anonymous
#243817

there's an 800 # on the back of your bill; flip it over

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