Not resolved

First, took 3 weeks to get thru! On Jan 5 I prepaid for 25 gallons of propane.

The tank only took 14.3 gallons, so I was due a credit of about $50. On Jan 9, Amerigas charged my account another $300. Local office cannot explain why I was charged this amount and put in for a refund. I was told it would be 7-10 days, and it is now Feb 2 and the refund hasn't even been processed!

Bottom line, Amerigas took money from my bank account and won't return it.

If anyone has a national phone number, please share. Cannot find it on wwebsite

Product or Service Mentioned: Amerigas Account.

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Hi, my name is Fran and I work for AmeriGas. I’m sorry to hear about your issues with billing and we would like to help you.

Please send your account details to me at so we can promptly assist you. Thank you, Fran


there's an 800 # on the back of your bill; flip it over

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