I over paid my Amerigas account by 275.00. I am a 10 year returning EXCELLENT customer.
Last month (July 2015)I purchased enough gas for three years (big tank and meager heating as I am only one person in a small home). and overpaid my account inadvertently, via bank draft, $275.00. I called the corporate office, who referred me to the local New Mexico office, inquiring about a refund. I am a disabled senior so money is of the essence.
They informed me, that they would not give a refund and would apply the amount as a credit on my account....ON THE BOOKS FOR 3 YEARS??. Is this even legal?
Product or Service Mentioned: Amerigas Gas Tank.
Reason of review: Problems with payment.
Monetary Loss: $350.
Preferred solution: Full refund.
Amerigas Pros: Delivery personnel, Delivery person.
Amerigas Cons: Business practices.