Vass, North Carolina

We have been purchasing products from amerigas for a few years plus having them to do our service work. We do several jobs a year and when we called we were told if the client was not a customer they were not interested in doing our work.

It looks to me like if a company needs or wants customers the management needs to be more friendly with there customers.

The local amerigas is losing customers because of the managements attitude toward new and existing customers. Why does a amerigas not want to keep its existing customers and add new ones.

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We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.


If they were to work on someone who used another gas company, they are exposing themselves to a large liability. If there is an accident in the future, they might be found liable.

If they worked on the equipment of someone is not a customer, what incentive would that person have to use Amerigas? Why couldn't that person have the gas company that is servicingthem work on the equipment?

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