Washington, District Of Columbia
Not resolved

I was informed today by an america gas rep that they no longer has a minimum amount of annual gas purchase to off-set tank rental fee. Initially he made it sound as if this had been the standard policy until I pushed him on the issue.

The then said everyone had been notified of the change.

When I question the $36.00 late fee on the $90.07 invoice, he that is the minimum late fee charged by america gas whether the amount is $1 or $100.00. Well I refuse to pay the late charge and will check with the consumer bureau to see whether that amount of late fee is legal or not..

Product or Service Mentioned: Amerigas Residential Gas Supply.

Reason of review: Pricing issue.

Monetary Loss: $127.

Preferred solution: Price reduction.

  • utility gas company
  • propane rip-off
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