Orlando, Florida
0 comments

Customer of Heritage Propane bought by Amerigas and the customer service has suffered greatly. Long delays in propane delivery.

Called for a delivery and waited for call for appt. for the delivery. Instead the driver calls on his way out 5 days later (I was at work),so no gas. Recalled, waited another week, got gas but tank needed a repair so I set an appt for early in day the following week.

I waited around then received a call at 11:15 that they were going to a leak, then another customer in front of me. I called the office and rather then apologizing I got an argument.

Another day off work, still no fireplace almost 1 month later..FIRED!!!! They are aweful.

Product or Service Mentioned: Amerigas Gas Tank.

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