20 Us Highway 95a N, Yerington, NV 89447, USA
Not resolved
Billing Practices
Customer service

I got service with amerigas since june 2017,

And every month my bill vary from $80 to $240, so last month I get a bill of $107 and I paid that like a week late, (for be exactly last week) so they charge me a $36 late fee and I ask the lady if she can waive that because I paid the bill, and she said no but she told me that amount can be paid eventually in the nexts bills,, so today when I open my mail, the amerigas bill was there and I open it but I almost get a stroke, a bill of $935,xx, the bill say I spend 212 gallons with the price of $4.40 a gallon, so I compare all my bills and all of them shows only like 30 to 45 gallons used per month and last two months when supposed is cold due to the snow storms only reach the 49 gallons at most,. So how I jump of 49 gallons to 212 gallons????????? I dont have a restaurant,, so I contact them and they said sorry but in your area every month the price per gallon vary and the amount of gallons used too, and sorry but you have to pay that amount,, so they dont want check that because they only give me a stupid answers like we have to check but I dont know why maybe you spend do much or we dont know, that is frustrating to deal with a company who have a bunch of reviews saying the same histories about overcharges and nobody do nothing,

Product or Service Mentioned: Amerigas Residential Gas Supply.

Reason of review: Pricing issue.

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