Update added by user Jun 21, 2016
Received a call from company & problem was resolved. Thank you
Original review posted by user Jun 17, 2016
We own our own helium tanks, purchased from another company.Started with Ameirgas 4 years ago & provided our own tanks.
They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it off the bill. This year they charged again & I couldn't get it resolved.
Called many times & no one returns calls. Finally heard back from Greensburg, PA manager (Fred) & he would look into it & call me back. Many more call & no return calls. Kept adding service fees & given to collection company.
Horrible customer service!
More Review Details
|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
What I disliked
- Total lack of customer service
- Customer service
- Unauthorized change of billing
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