tank propane gas service customer customer service bill office delivery price
1.0
Details
We have been with Amerigas for over 20 years and their rates are consistently well above their competitors prices. When we challenge them, they say that they are within their competitors prices (they aren't). then they want to charge us $120 to lock in an annual price....
View full review
Review
#1747670 Review #1747670 is a subjective opinion of poster.
Service
Amerigas Customer Care

Inquiry | Amerigas review from Milpitas, California

2.4
Details
I own stock in your company but I guess you guys just did a merger my stock is on Robinhood and says you got do you listed so I need to know what is happening to my stock with your company now
View full review
Review
#1632317 Review #1632317 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
My stock shares

Not good. | Amerigas review from Temecula, California

1.0
Details
Canceled AmeriGas due to bad service from office staff. High Prices and charging different price on tanks filled the same day with in yards of each other. Had Five tanks on our property one cancelled about 4 years ago, another about 2 years ago and three services cancellations last year. None of the tanks have been picked up yet. Keep getting bills for tank rental even though I settle all accounts at time of cancellation and was told by their “OFFICE STAFF” no more charges are due. Drive showed up a month after tanks were remove to area waiting for pick up, lack of communication with in AmeriGas. We had Pedley gas for years and when the were bought out by AmeriGas things went down hill.
View full review
Review
#1610198 Review #1610198 is a subjective opinion of poster.

Bad customer experience | Amerigas review from Poway, California

When the fomer owner sent me tank rental due (he forgot to notify) I went to the Woodland Park with my pt. The former owner left propane for us as a gift but Amerigas returned my check and I went in and told them the propane was gift but they did not care and refunded owner without getting details.So I told them to pick up tank as it was our propane. Pretty pissed about the tretement and was not nice to them. 760-744-2303 to talk but too late as they locked tank right away and are getting at my request since they would not credit us.
View full review
Review
#1588771 Review #1588771 is a subjective opinion of poster.
Service
Amerigas Gas Supply
Reason of review
Poor customer service
Loss
$500
Preferred solution
they should have looked into it!!!!

Wating for refund check over 4 month! | Amerigas review from Oxnard, California

1.2
Details
Canceled service after 19 years with Amerigas due to move. Overpaid almost $600 and was a refund promised. Still waiting after over 4 month! Worst customer service- rude and giving false promises over and over! Stay away from this crooked bunch of idiots!
View full review
Review
#1580930 Review #1580930 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Propane delivery and billing has been fine
Cons
  • False advertising and extremely rude customer service
  • Being cheated out of gas refunds and poor service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$580
Preferred solution
Full refund
Tags
  • Poor Customer Care

Taking advantage | Amerigas review from Gridley, California

1.0
Details
I had America gas and when I called to ask why I was being charged so much. Cause I’m disabled & on a fixed income. Also was on the budget plan. The women who answered asked if she could call me back. In which she called me on her private cell number. She then informed me that customers on budget plans were completely being taken advantage of cause there bill does not show the price per gallon. She had be instructed by management to do so. She instructed me to switch companies. This should be illegal. I switched companies the same day. I’m greatful for someone putting her job on the line to do the right thing.
View full review
Review
#1515926 Review #1515926 is a subjective opinion of poster.
Product
Amerigas Account

Over billing | Amerigas review from Los Angeles, California

Once again our company that has been a loyal buyer from AmeriGas has found the over billing that is deceptive on the AmeriGas side. You really need to watch the billing and even when you catch the company it can take up to a year as in our case to get it corrected.
View full review
Review
#1446526 Review #1446526 is a subjective opinion of poster.
Service
Amerigas Billing Department
Reason of review
Problems with payment
Burned by Amerigas
Burned by Amerigas
Burned by Amerigas
I have been with Amerigas for many years.I am on budget billing, and have always paid my bill on time. In June my contract was due to expire. I always talk with Mary Ellen. I asked her if I need to resign a new contract. She said, no it automatically will roll over....
View full review
Review
#1436964 Review #1436964 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment

Diabolical | Amerigas review from Temecula, California

1.0
Details
They haven’t got a clue about customer service. They disappoint over and over again. Broken promises of delivery both locally and with their national call center. These guys make up their own schedule when they want to. Emergency service driver didn’t want to drive in the dark! 12 years of service, we have three tanks and they don’t give a damn. Disgusting level of service to how they answer the phone, manager doesn’t give a damn or ever returns calls, no one cares about their customers. Stay away please. No one would inflict this level of service on your worst enemy. Temperature was below 30, they were a week late on delivery, had missed three delivery promises and after 6 calls they basically said we’ll try tomorrow your not important.
View full review
Review
#1436326 Review #1436326 is a subjective opinion of poster.
Cons
  • No delivery when expected
Reason of review
Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

Compare Companies

Amerigas
Amerigas
540 reviews
1.5
VS
Suburban Propane
Suburban Propane
540 reviews
1.3
Compare Amerigas vs Suburban Propane

Latest Question

Amerigas Questions
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.0
Details
Overpriced and lying - Amerigas review
Overpriced and lying - Amerigas review
Overpriced and lying - Amerigas review

Update by user Dec 20, 2018

We are a two person family not two family house....my mistake Also I contacted ER Energy their prices right now are $3.09, and All Service is $3.09 right now...who's cheating who?

Original review posted by user Dec 20, 2018

Amerigas came and filled my tank. I get the bill 3 days later and they charged me $4.99...
View full review
Review
#1429230 Review #1429230 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Cons
  • Overpricing and lying
Reason of review
Pricing issue
Loss
$650
Preferred solution
Price reduction
Tags
  • propane price