I had a gas leak. They sent out a reliable service expert??
He changed all the fittings on my grill and after all rpthat the leak was still apparent. After all the changes being made he discovered that the *** on the grill was no properly on. ( upside down). I was charged $104.00 for the time he spent fixing something that was not the problem,and said he could not remove the *** and reverse it to the right position, which would have saved me a lot of money.
I disputed the bill and they being great business people shut off my gas tank. That gas that is in there I paid for. Why do they think it is okey to do this. A very terrible company to deal with.
I also pay a maintence fee and never seen anyone come out to check if all is safe and connections are maintained. Get another provider.AmeriGas is horrible.
Reason of review: over charged.
Monetary Loss: $104.
Preferred solution: Price reduction.
Amerigas Pros: Driver attitude, Was very nice.
Amerigas Cons: Poor ethics, Office personal not helpful.