Spring Hill, Florida
Not resolved

I had a gas leak. They sent out a reliable service expert??

He changed all the fittings on my grill and after all rpthat the leak was still apparent. After all the changes being made he discovered that the *** on the grill was no properly on. ( upside down). I was charged $104.00 for the time he spent fixing something that was not the problem,and said he could not remove the *** and reverse it to the right position, which would have saved me a lot of money.

I disputed the bill and they being great business people shut off my gas tank. That gas that is in there I paid for. Why do they think it is okey to do this. A very terrible company to deal with.

I also pay a maintence fee and never seen anyone come out to check if all is safe and connections are maintained. Get another provider.AmeriGas is horrible.

Reason of review: over charged.

Monetary Loss: $104.

Preferred solution: Price reduction.

Amerigas Pros: Driver attitude, Was very nice.

Amerigas Cons: Poor ethics, Office personal not helpful.

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