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Amerigas - Pick a different propane company

1.0
Details
Amerigas is a awful gas company. They do not save you money in fact they cost more. The 100.00 dollars I was informed when I enrolled never came because I didn't sign up for on line payment. Last year I was charged a 100.00 dollar fee because I didn't order enough propane and when I told them to come and pick up their tank I was informed I now owe them a 59.00 dollar fee for pick up. STAY AWAY!
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Review
#1655187 Review #1655187 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Called Amerigas to fill a 500gal tank. They advised being a new customer I had have to pay the full amount up front. Not a problem paid $620.38 that day. I am told they will send someone out for a leak test and to put a couple gallons in my tank to get through the...
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Review
#1651761 Review #1651761 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
I just want my refund so I can move on with a different company

Amerigas in Sandusky, Ohio - Scammed me into signing over my tank

1.0
Details
They tricked me into signing over the tank I owned and started charging me crazy fees. Total scam
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Review
#1647280 Review #1647280 is a subjective opinion of poster.
Pros
  • Idk
Cons
  • Scam
Reason of review
Poor customer service
Preferred solution
Leave me alone

Amerigas in Milpitas, California - Inquiry

2.4
Details
I own stock in your company but I guess you guys just did a merger my stock is on Robinhood and says you got do you listed so I need to know what is happening to my stock with your company now
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Review
#1632317 Review #1632317 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
My stock shares
1.0
Details
I have been with this company for 23 years and i have firplace logs so iam a second class if weather is real bad your out they have told me in the years we have major customers that will come first but i pay highprice for thier gas 3.89 because i dont use enough so my...
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Review
#1615442 Review #1615442 is a subjective opinion of poster.

Amerigas in Temecula, California - Not good.

1.0
Details
Canceled AmeriGas due to bad service from office staff. High Prices and charging different price on tanks filled the same day with in yards of each other. Had Five tanks on our property one cancelled about 4 years ago, another about 2 years ago and three services cancellations last year. None of the tanks have been picked up yet. Keep getting bills for tank rental even though I settle all accounts at time of cancellation and was told by their “OFFICE STAFF” no more charges are due. Drive showed up a month after tanks were remove to area waiting for pick up, lack of communication with in AmeriGas. We had Pedley gas for years and when the were bought out by AmeriGas things went down hill.
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Review
#1610198 Review #1610198 is a subjective opinion of poster.

Amerigas in Poway, California - Bad customer experience

When the fomer owner sent me tank rental due (he forgot to notify) I went to the Woodland Park with my pt. The former owner left propane for us as a gift but Amerigas returned my check and I went in and told them the propane was gift but they did not care and refunded owner without getting details.So I told them to pick up tank as it was our propane. Pretty pissed about the tretement and was not nice to them. 760-744-2303 to talk but too late as they locked tank right away and are getting at my request since they would not credit us.
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Review
#1588771 Review #1588771 is a subjective opinion of poster.
Service
Amerigas Gas Supply
Reason of review
Poor customer service
Loss
$500
Preferred solution
they should have looked into it!!!!

Amerigas in Glenwood Springs, Colorado - Overfilling deliveries

1.8
Details
Have 2 1000 gal tanks for propane. At 46% they delivered DEC 2018, Feb 2019, Mar 2019 for ~$6,000.00. At age 77 retired 18 yrs living off savings, no income, can't afford cash flow. Worked with company to make changes. Maybe this will happen. I have supply and demand data for 18 years. I presented data that suggested a leak. A leak in one tank was found. How much? On 7/2 my check for complete balance was cashed by company. They sent a notice 7/7, received 7/13 showing no credit for this payment and now charging $38.92 late fee. Poor bookkeeping on their part. I won't pay late fee.
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Review
#1587167 Review #1587167 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Problems with payment
Loss
$39
Preferred solution
Install modern bookkeeping software

Amerigas in Colorado Springs, Colorado - Unreasonable

1.0
Details
They charged us over $4 a gallon with a bill of over $400, so I told them to stop filling my tank. Two months later they sent me a bill for $100 in addition for tank rental. They are completely unreasonable.
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Review
#1584228 Review #1584228 is a subjective opinion of poster.
Pros
  • Drivers
  • Nice drivers
Cons
  • Overcharging
  • Worst
  • Price gauging
Reason of review
Poor customer service
Loss
$300
Preferred solution
Price reduction
Tags
  • corrupt

Amerigas in Oxnard, California - Wating for refund check over 4 month!

1.2
Details
Canceled service after 19 years with Amerigas due to move. Overpaid almost $600 and was a refund promised. Still waiting after over 4 month! Worst customer service- rude and giving false promises over and over! Stay away from this crooked bunch of idiots!
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Review
#1580930 Review #1580930 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Propane delivery and billing has been fine
Cons
  • False advertising and extremely rude customer service
  • Being cheated out of gas refunds and poor service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$580
Preferred solution
Full refund
Tags
  • Poor Customer Care