Oviedo, Florida
Not resolved
1.2
Details
1 comment

Hurray!!! Today I lanced the boil on my neck known as Amerigas and discontinued service with them.

Ever since they bought Heritage Propane, my previous supplier, my billing issues have been a confusing, time-wasting affair.

I've spent hours on the phone with various customer service personnel who were unable to decipher their own billing system which lacked transparency and had inconsistencies between website info and info available on computer screens of customer service personnel on phone inquiries. I will sleep better tonight:)

Reason of review: Poor customer service.

Amerigas Cons: Confusing billing practices.

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Anonymous
#1138447

I was a Heritage employee for many years. When Americlowns purchased us...I'm gone...

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