AmeriGas Phone Numbers and Emails

Toll-Free Number:

  • (800) 427-4968

Emergency Contact:

  • (800) 263-7442
  • (800) 501-8953
  • (719) 633-7791
  • (706) 745-2181
  • (919) 777-2414
  • (609) 448-3232

AmeriGas Emails:

Customer Service
Facebook
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AmeriGas Contact Information

AmeriGas Website:

AmeriGas Help Center:

Corporate Office Address:

AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States

Customer Service Rating and Reviews

1.2 / 5
Bad
Pissedconsumer3907216
Bad customer service
2.0

last year had to wait weeks for delivery even though level was 20% and I was on auto delivery. took many calls and manager intervention got delivery.
this Aug 22,2022 level at 35% but plan to...

Pissedconsumer3711269
Customer service
1.0

Horrible customer service. My family had been a customer for more than 20 years and when we bought the property from the family we stayed with Amerigas, close to 20 years ago. I am so disgusted a...

Summary of AmeriGas Customer Service Calls

459 TOTAL
CALLS
05:16 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AmeriGas Customer Service?

Shipping and Delivery Question:

  • “Wrong address”
  • “When will I get my gas delivery? The estimate was by 2-1-22. Today is 2-3-22”
  • “I have been waiting for a delivery since the 24 of January they was supposed to do a rush and I still do not have any gas. I have been on hold for more than an hour.”

Payments and Charges Question:

  • “Billing”
  • “Bills”
  • “Trying to pay bill”

Request for Information Question:

  • “I have been waiting for confirm delivery since the 9th!!”
  • “Check on balance”
  • “Power of Attorney request need email resend please”

Staff Question:

  • Want to speak to a manager
  • “Service update”
  • “Horrible service”

Account Question:

  • “I wan to set up a new account”
  • “Account number”
  • “Reset my account”

Employment Question:

  • “One of your employees has expired died had a 401k I need to contact number”
  • “Payroll”
  • “To find my w2”

Return/ Replace Question:

  • “Propane exchange tanks not working”
  • “Propane exchange tanks not working no stores have any full bottles”
  • “Return empty tanks”

Product/ Service Question:

  • “Tank is leaking”
  • “Damaged threads on exchanged propane tank caused fire on my grill.”
  • “Fire claim defective cylinder valve stem”

Activation/ Cancellation Question:

  • “Cancel an appointment”
  • I need to cancel my service with Amerigas.
  • “Cancel serice sold property”

Refund Question:

  • “Refund not received after 8 weeks.”

Cards Question:

  • “Trying to change card”

Other Question:

  • “Need gas”
  • “Gas leak”
  • “To file a complaint”

About

AmeriGas Delivery Policy
To read more: https://www.amerigas.com/products-and-services/amerigas-services/delivery-options
AmeriGas Terms of Service
To read more: https://www.amerigas.com/non-residential-terms-and-conditions
AmeriGas Privacy Policy
Manage The Customer's propane account anywhere, anytime. Links to Third Party Sites. Certain links in this Site will let The User leave this Site for web sites, web pages or services not operated by AmeriGas or its affiliates ("Third Party Sites"). Third Party Sites are not under the control of AmeriGas and AmeriGas is not responsible for the contents of any linked Third Party Site or any link contained in a Third Party Site, or any changes or updates to such Third Party Sites. AmeriGas is providing these links to The Customer only as a convenience, and the inclusion of any link does not imply endorsement by AmeriGas of the site. AmeriGas may at any time revise these Terms and Conditions by updating this posting. The User are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which The User of company services are bound.
To read more: https://www.amerigas.com/legal-privacy
AmeriGas FAQ
To read more: https://www.amerigas.com/customer-support/contact-us/amerigas-faqs
Top AmeriGas Services

Customer Care, Propane Tank Refill, Tank Refill

Top AmeriGas Products

Gas Tank, Account

AmeriGas Pros and Cons

Pros: Nice drivers, Delivery person, No pros, Cant think of any at this point, Drivers are courteous

Cons: Customer service, Price gouging, Customer service and price gouging, Business practices, Total lack of customer service

Summary

AmeriGas is the nation's largest propane company, serving over 1.3 million residential, commercial, industrial, agricultural and motor fuel propane customers in nearly 50 states. AmeriGas has to offer a range of propane services, various payment options, outstanding customer service and safe work practices. AmeriGas is the nation's largest marketer of propane, propane equipment and related services. AmeriGas is publicly held as AmeriGas Partners, L.P. (APU) on the NY Stock Exchange. What distinguishes AmeriGas from its competitors is its national distribution structure of over 650 retail locations across the country. This structure allows us to provide prompt and dependable delivery service to our customers throughout the United States.

AmeriGas reviews and complaints

AmeriGas is ranked 243 out of 1341 in Utility category

Area Served

USA

Payment Methods

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