I called on Tuesday October 30th and ordered propane. I paid for 310 gallons @ a cost of $2.3364193 per gallon = $724.29.
Your company delivered on Friday November 2, only to put in 296.8 gallons! The difference of 13.2 gallons at a cost of $30.84. I received no phone call saying that your company could not fill to the 310 gallons or that we would be given a refund. Ofcourse when it was delivered your office was closed.
This is our first purchase with Amerigas since they bought out Erie Shore Propane. So our first experience with Amerigas has been a negative one! With 4 children, a mortgage, and 2 car payments, every dollar means a lot.
My wife and I have decided to start looking to purchase our own tank so we may have another supplier fill for us. Sincerely your disgruntled customer..
Reason of review: Pricing issue.
Monetary Loss: $31.
Preferred solution: Price reduction.
I didn't like: Lack of communication, Overpayment, Not correct amount delivered.