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While maintaining service on one home, with notice discontinued service in November 2009 on second home. Received another billing on sold second home in May 2010.

Again notified local Vero Beach, Florida office, and was assured it would be resolved.

In August 2010 received the bill again, but now with late charges. After phone discussion, I reiterated phone discussion in letter. I even sent the company both the local and out of town address of the buyer of the second home.

September 01, 2010 received another Past Due Notice for the same amount.

Issue is not resolved.

Anticipate another letter with previous letter attachment. What does it take to get company to perform? Perhaps letter should be sent to President of company.

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Anonymous
#231858

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas.AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You.AmeriGas Customer Service.

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