Bethel Island, California
Not resolved
1 comment

We were a customer with Kamps, and had to pay up front for propane that was left from previous tenant. Amerigas took over our account without our knowledge let our tank get empty then fill it in the middle of winter with prices at their peak.

When we moved out had 71% of 250 gal. tank we asked for credit for, they said too bad work it out with landlord, will never use or recommend their product again.

We had no signed agreement with them, no contract to have them as a vendor, and they are keeping appx. 175 gal propane at 4 per gal

Product or Service Mentioned: Amerigas Gas Tank Refill.

Reason of review: lost money.

Monetary Loss: $700.

Preferred solution: Full refund.

Amerigas Cons: Being cheated out of gas refund and poor customer service, No delivery when expected.

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Legal responsibility is with the property owner, not a tenant. Yes, you are out of luck. Amerigas is correct.

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