I recently changed from Propane to Nat Gas. I had to have the tank pumped out before pick up...no problem.
BUT.....now i get bill for $149.00 for the pump out of gas which I already paid for. So first i get billed for buying the gas, then billed for taking it out. HUH?? That is double dipping.
I asked local office about it and they said, thats our policy. I understand there should be a fee for pumping out the gas but I estimate that they pumped out $900.00 in value, then charged me $149.00. I asked the driver what he did with pumped out gas, thinking maybe it had to be treated.
He said, "I put in truck and sell to someone else."
So double dipped. Glad to be rid of Amergas
Reason of review: Pricing issue.
Monetary Loss: $900.
Preferred solution: Full refund.
Amerigas Cons: Billing of tank pumping.