I am on a monthly payment plan which is roughly $250. per month.
It is due on the 20th each month. Last Friday Amerigas withdrew near $2,300 from my account and stated it was a computer error. They indicated that it would take 3 days to return the funds. Their customer service rep was extremely curt and condescending.
I received no explanation as to why this hjsappened and why it will take 3 days to rectify. They were able to witrhdraw funds on the same day, why no replace.
This is tantamount to fraud and all my calls to their corporate office in King of Prussia have gone unanswered.
My account has pretty much been deleted and very- few dollars left to get food or pay other bills.
Unfortunately I'm stuck with this company unless I want to buy the tank outright. I'd be careful on future dealings.
Product or Service Mentioned: Amerigas Account.
Monetary Loss: $2300.