Called to question a fee on my bill and was told it was not hidden. Started to look into it on back of the invoice and every customer of theirs needs to watch out.
This is quoted from back of invoice "The company reserves the right to change its fees, rates, and charges from time to time without prior notice.
The Company's fees, rates, and charges include its procurement costs and may vary depending upon, amount other things, the volume of propane purchased, customer classification, derivative activity to reduce price volatility ownership of equipment and competitive conditions. Because these fees are subject to change, we suggest you regularly visit our website in order to view a list of our most current fees and charges.