1 comment
Not resolved
Additional Fees
Billing Practices
Customer service
Price Affordability
Product or Service Quality

I receive Leap services because of a low income.Amerigas does poorly with low income people.

I had to have gas 2 weeks before Oct. when Leap service's begin assisting people. I was new to the area and didn't realize how this program works. The secretary didn't have the courtesy to inform me that the Leap would start in 2 weeks.

I was having a hard time paying the full payment so they broke it up into payments. I had Leap the year before so it should have shown on my account. I ordered the gas and they made a point to fill it up to receive the highest price. When Leap service's were provided they tell me that because I ordered the gas early the leap program would not pay for the gas.

A couple of month past and the Leap money which was deposited to their account they now used to fill up my tank even though there was an outstanding bill still. I paid half of the $400 bill but they added 5 late fees of $36.00 which I think is steep especially since they know I have a low income. Now they are sending me a certified letter to inform me that they are locking the tank or taking it. I have 3 children in my home that I informed them about and it's January and very cold still.

They show no consideration for low income. Plus now that I have no use of the propane they get to take my full tank that was paid by Leap and I still get a bill. Unfair treatment from a Chama, CO resident.

I read someone else complaint who is a senior on fixed income and paying the rental fee for 20 years and the person is wondering why the tank isn't paid yet.It's because Amerigas doesn't support people with low or fixed income.

Review about: Amerigas Gas Tank Refill.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Price reduction.

I didn't like: Fees.

Had an Experience with Amerigas?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
New York, New York, United States #1274927

That is the most disgusting thing I have read all day .I am so sorry that you are forced to live this way at the mercy of the unmerciful.

I hope you will take your problem to more outlets than this site as you deserve to be treated with dignity and respect. Shame on Amerigas ! I hope you get some relief from this suffering.No one should be forced to live without proper heat !

The Utilities of this country need to be for the people and not the few who become ultra wealthy at the expense of the poor and everyone else.Take this further - go to your state's elected officials and see if something can be done.

You May Also Like

Acacia Energy - DISRESPECTFUL & DISTASTEFUL Acacia Energy "They have cut my lights off after I had already paid on more than 3 occasions while my children were at home. When I addressed this with them, their response..." Read more Atlanta Gas Light - Horrible customer service and even worse technicians. Atlanta Gas Light "As a gas south customer in Georgia for over 30 years, i requested my gas service to be suspended while I was at my vacation home in another state. Of..." Read more AmeriGas on line payment system Amerigas "AmeriGas on line payment system sucks. I have had to make the last two month payments by phone.They do not have the information for a complete statement. The system will..." Read more Waste Management - Garbage Review Waste Management "I had a couple of bags(3) small out there today with my regular garbage bin, they did not take the extra bags..." Read more Baanyan software services raghu daripalli baanyan software services myvisajobs baanyan software services h1b baanyan software services careers baanyan software services hyderabad baanyan software serv Baanyan Software Services "Baanyan Software Services is a criminal organization run by Raghu Daripalli. He lures fresh graduates on OPT and gullible Software Engineers from India only to turn them into indentured laborers..." Read more Alside Window - Poor product quality, poor customer service, unethical business practices Alside Window "Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I..." Read more Lasko Products - Lasko model 4930 high velocity fan is a fire hazard Lasko Products "Model 4930 FAN IS A FIRE HAZARD!!! I purchased a high-velocity model 4930 3 months ago and because I have dogs I vacuum the intake regularly like 2-3 times a..." Read more Window World - Windows shut, but not locked-poor excuse ! Window World "Had very heavy rains past two weeks and of course, when it rains very heavy, anyone with common sense would not leave their windows wide open. Window World was contracted..." Read more