tank propane gas service customer customer service bill office delivery price

Deceptive pricing | Amerigas review from Saint Petersburg, Florida

1.0
Details
When I signed up, I was quoted a price of $1.69 gal, but they just charged me $4.82 gal and said it was due to lower usage. That change was never mentioned. Can I rate them as 0 stars?
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Review
#1571434 Review #1571434 is a subjective opinion of poster.

Rude and not cooperative to customer needs | Amerigas review from Cocoa, Florida

1.0
Details
Our pool maintenance person, checking for pool heater, forgot to turnoff the heater and in 3 to 4 days the gas tank was empty. we called and requested for gas under special circumstances (94year and 86 year old parents in the house). Customer support lady lady did not listen and was rude saying it is not their problem.
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Review
#1423580 Review #1423580 is a subjective opinion of poster.
Reason of review
Poor customer service

To file a complaint | Amerigas review from Brooksville, Florida

1.0
Details
Well looks like you hung up on me shows how this company is
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Review
#1390783 Review #1390783 is a subjective opinion of poster.
Service
Amerigas Gas Supply
1.7
Details

Update by user Jul 20, 2018

I received my requested refund... no apologies, no questions asked.

Update by user Jul 20, 2018

Wonders never cease! I didn't get any apology or get asked any questions but I did get the refund I requested from Amerigas! Thank you Pissed Consumer!

Original review posted by user Jun 20, 2018

In April 2017, we purchased a mobile home in North...
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Resolved
Review
#1284277 Review #1284277 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$164
Preferred solution
Full refund
Tags
  • Terrible Customer Service

Terrible service | Amerigas review from Port Charlotte, Florida

1.0
Details
They charge almost the double customer care the receptionist is disrespectful. Unable to resolve a simple issue. The subcontractor doesn't know their job. District manager unable to resolve
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Review
#1233039 Review #1233039 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
1.3
Details
What an unprofessional lot. I was charged 2.17 a gal for propane in July - refilled the next March for 4.20. When I called to question it, I was told they would re-bill it at 3.99. They never did so I called back two weeks later to ask. I spoke to Dee and she was...
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1 comment
Machele
#1457910

The price they charge customers is based on the price they pay, which changes at least yearly, often-times more often. Look around and find another propane supplier who got a better deal on their propane and go with them. As for the customer service personnel, talk to the manager/owner, etc.

Review
#1226907 Review #1226907 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Incredible poor customer service
Reason of review
Poor customer service
Preferred solution
train your people on how to talk to customers professionally and not be so RUDE

Very pissed | Amerigas review from Marianna, Florida

1.0
Details
I am so mad. I will be calling corporate Monday morning. My gas was paid fir tuesday in our local office and was told we would have it today. Not!!! So i called the after hrs number was told they would bring it tonight but would be 150.00 plus 75.00 service fee.amerigas sucks! And the 2 women in our local office are so rude!
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Review
#1163206 Review #1163206 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Problem with delivery
When I was about to pay the invoice for the propane gas I received at the business, I realized that they charged to much, and after I called they say there was a miscalculation, but that I was charge a very good prices in the other invoices. They state that later on...
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Review
#1114478 Review #1114478 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
1.1
Details
Called for a fill up before the storm and they said no but on or before 9/18. They never showed up and missed a second date too. I told them I wanted to buy the in ground tank and they said no! They would sell me a new one but not the one I had. They wanted over twice...
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Review
#1104092 Review #1104092 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Costumer service
Reason of review
Poor customer service
Loss
$700
Preferred solution
Sell me the tank that is in my yard and let's part ways.

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Latest Question

Amerigas Questions
1.0
Details
We are a customer of Amerigas. We use the propane primarily for our generator in emergency situations. Somehow Amerigas was no prepared for the hurricane. Their drivers were not on the road making delivery till two days after other propane delivery companies. We can...
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1 comment
Anonymous
#1379989

Why did you wait till last minute to fill up?

Review
#1100036 Review #1100036 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service