Not resolved
1.0
Details
0 comments

The first time I dealt with them, about 10 years ago, they lied about (1) the length of the contract - told me it was two years, but it was actually five years, but the print on the contract was so small I couldn't read it (2) the amount of propane in the pre-existing tank - they told me it was empty (the gauge read about 25%). They put MY propane in THEIR tank and charged me for my own propane!!!!!

It was the first time I ever had to deal with a propane company, so I was ignorant of the process. I now have to deal with them again because I bought a house with their tank in the yard and nobody else will supply gas to the place because they told me the lines were illegal (and I am not in a position to excavate my yard and put in legal lines because I don't own the lot). They charge a good 30-40% more than any of their competetors. They don't answer the phone.

They tell you they will deliver within a week of when you order, but its closer to a month.

I guess they are hoping you will run out so they can pin you with their exhorbitant "empty tank" fee. Really, I would rather have bamboo rammed under my fingernails than deal with this company.

Product or Service Mentioned: Amerigas Residential Gas Supply.

Reason of review: Deceit and price gouging.

Monetary Loss: $500.

Preferred solution: Install legal lines so I can get another propane service provider.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Amerigas Reviews

  1. 275 reviews
  2. 96 reviews
  3. 32 reviews
  4. 8 reviews
  5. 4 reviews
Amerigas reviews