What an unprofessional lot. I was charged 2.17 a gal for propane in July - refilled the next March for 4.20.
When I called to question it, I was told they would re-bill it at 3.99. They never did so I called back two weeks later to ask. I spoke to Dee and she was unbelieveable. She first told me there was NO record of my call and because I didn't write the person's name down I spoke to - there was nothing she could do!
WHAT? When I questioned her - she hung up on me! This is how this company does Customer Service. I own a business and if one of my employees spoke to a customer like she did me - they would be G-O-N-E.
Save yourself the extreme rudeness from their personnel and use another provider. They ARE NOT people you want to do business with.
Product or Service Mentioned: Amerigas Propane Tank Refill.
Reason of review: Poor customer service.
Preferred solution: train your people on how to talk to customers professionally and not be so RUDE.
Amerigas Cons: Incredible poor customer service.