horrible customer service and totally over priced. Tank rental charges are ridiculous.
I had lost my job and could not pay the tank rental fee, so after a few months I was told they took the charge off my bill, and my rental fee was dismissed.
My autistic grandson put something into the gas fireplace which melted over the pilot light. I had Amerigas fix the problem...at a cost of course. Today, I tried to turn on the fireplace and when I called Amerigas to tell them it would not turn on, they told me that they had locked my tank (with 75 lbs of gas!) and I had to pay the rental fee PLUS a late fee in order to get it turned on.
I told them to come get the tank and that I wanted a refund on the gas in the tank. They bitched, but I was louder.
DO NOT DO BUSINESS WITH THIS COMPANY!! They are horrible!
Product or Service Mentioned: Amerigas Gas Tank.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
Amerigas Cons: Poor ethics.