My Mother inlaw is a 33 year customer of Amerigas. She is now 93 years old.
She ordered her gas 11-30-2010 in the morning. At that time she only had 6% left. When your on a fixed income you can only order so much. She perchased 100 gallons.
She has also been put on COD for no apparent reason. It is now Monday 12-6-2010 She still has no gas delivery. As of Saturday she ran out of gas. This is needed for her heating.
Her tank reads 4% yet no gas is left, had to turn it off. It is now 32 degrees and raining. We bought to space heaters to help her. Now she has no heat, and can not even take a bath if she wanted.
We saw the truck on our street on Friday. When Amerigas was called and asked why they passed her up, there reasponse was someone had a leak and the driver was pulled off route to fix it. 100 Gallons is all she needed, tell me those tanks don't hold enough to give her a 33 yr customer her little 100 gallons. Amerigas should be ashamed of themselves for makeing this 93 woman suffur.
When next year comes around we will be looking for another gas company, so she will never experience this again. Very disipointed in Amerigas, and would never recomend them to anyone.