Amerigas - I just can't win with these guys

113 of 1012 Amerigas reviews

Update added by user Feb 05, 2016

Manager contacted me and resolved all issues to my complete satisfaction

Original review posted by user Feb 05, 2016

I hope I get another quality survey for my last service call.I missed three days work to get a gauge replaced, first showed up with no pumper truck as scheduled, (the second appointment was a complete no show).

I was told at the completion of the third appointment (yes, they finally showed up) that I had to fill the tank (439 gal vs 322) to "test the new gauge". Then I get hit for $2.86 per gallon for that scam when I would have waited until summer for a much cheaper pre buy.

Oh how I miss the old company with employees that understood a phone complaint, when I called in today it was much more like "what's your problem".Not rude...just not helpful.

This review is a subjective opinion of a user.
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More Review Details

Staff
Customer service
Billing Practices

Reason of review:
Pricing issue
Product or service
Amerigas Residential Propane Services
Review category
Utility
review #784316
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113 of 1012 Amerigas reviews

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