Update added by user Feb 05, 2016
Manager contacted me and resolved all issues to my complete satisfaction
Original review posted by user Feb 05, 2016
I hope I get another quality survey for my last service call.I missed three days work to get a gauge replaced, first showed up with no pumper truck as scheduled, (the second appointment was a complete no show).
I was told at the completion of the third appointment (yes, they finally showed up) that I had to fill the tank (439 gal vs 322) to "test the new gauge". Then I get hit for $2.86 per gallon for that scam when I would have waited until summer for a much cheaper pre buy.
Oh how I miss the old company with employees that understood a phone complaint, when I called in today it was much more like "what's your problem".Not rude...just not helpful.
More Review Details
- Reason of review:
- Pricing issue
- Product or service
- Amerigas Residential Propane Services
- Review category