The worst company I have ever dealt with in my life, how do they stay in business. People there are other alternatives!!
We have been waiting for over two weeks and still no delivery, it's freezing in Kentucky. If your company is under staffed I'm sure there are lots of unemployed people who would love to have a job. Also, your customer service for the Kentucky area is in great need of training. Stop passing the buck and take responsibility for your mistakes.
There are other companies that are able to provide propane to this area and we will certainly be giving them a call. You lost a good customer!!