Amerigas are a bunch of lying cheating sons of guns and the white hall, md location have been playing games and giving us the run around in addition. We had a contract and budget billing that ended may 2016.
While under contract we were on scheduled delivery every month but they never came when they were scheduled and they let our tanks run dry twice.Then they jacked up the price for the new contract year. So we told them we were not renewing. Then they came and filled out tanks without our permission after ur contract was up which gave us 2 full tanks in the summer which we would not need until October and which we would have gotten forma different supplier. Even with this illegal (un authorized)l fill-up that they did after our contract ended, we still had an almost $400 credit.
They said they would refund it. They never sent the check. Over a month later we called and suddenly they said they deducted some kind of new tank charge which we were never informed about. so they duped us for over $100 of our refund.
Weeks later still no refund check. we had stopped auto pay online in may and they changed it back to auto deduct without our permission. now they just charged us more money for some bogus transaction and took it out of our bank acct without our authorization. Next call will not be a kind one.
We expect all of our money to be returned in full or the next step will be a formal complaint filed with the attorney general for consumer affairs..
Don't use amerigas they are the worst company we have EVER given business to. They should be heavily investigated for fraud.
Product or Service Mentioned: Amerigas Gas Tank Refill.
Reason of review: illegal practices and cheating lying.
Monetary Loss: $450.
Preferred solution: Full refund.
Amerigas Pros: Driver attitude.
Amerigas Cons: Office personal not helpful, Inflated propane gas price, Delivery practices, Bait and switch, Prices per gallon.