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Unfortunately my previous supplier merged with AmeriGas. I have many questions and without success of many phone calls and/or an e-mail, I still have not received any response from AmeriGas.

All they know to do is send me bills. (They even sent me a past due notice, and my bill had already been posted!!!) All changes are for the best!!!!! Plus, I am paying much more for propane now than with my previous supplier.

I never had one complaint or question with them......

I don't understand why no one can answer the phones and/or respond to e-mails.

Company wrote 0 public responses to the review from Jan 12, 2011.
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Anonymous
#235478

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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