tank propane gas service customer customer service bill office delivery price
3.8
Details

Update by user Jun 13, 2019

District manager in the Clinton, NJ area called me and lowered my price and was very nice about it. I would change my rating on them from a star to five now.

Original review posted by user Jun 12, 2019

Once again it is time for the yearly rip off from Amerigas. They are trying to raise my rate from $2.99 to $3.35...
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Resolved
Review
#1557167 Review #1557167 is a subjective opinion of poster.
Service
Amerigas Manager

Disconnect fee and lost value of remaining fuel | Amerigas review from Atlantic City, New Jersey

1.7
Details
Customer for 6 years. Paid bill ALWAYS on time. Decided to switch suppliers in effort to save money based on several sources confirming that truth. Amerigas will NOT refund money for unused propane. And is charging $59 tank removal fee. None of their competitors play this game!
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Review
#1435427 Review #1435427 is a subjective opinion of poster.
Pros
  • Never ran out
Cons
  • 99 lock in fee 39 per website 59 removal fee high price
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund

Steer WAY clear | Amerigas review from Atlantic City, New Jersey

Been a customer of Amerigas for 6 years. Always paid bill on time. Decided to try a competitor based on several conversations with friends who either switched away or already had other suppliers. After having the new supplier install new tanks I Called Amerigas to ask them to remover their tanks. Was told we do not refund for left over propane, and there will be a $59 tank removal fee. Competitors of this company do the exact opposite.
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Review
#1435419 Review #1435419 is a subjective opinion of poster.
1.0
Details
My propane stopped working last night even though I have 200 gallons in the tank. When I call with an emergency I have to wait 15-20 minutes at least to get an operator and then there was nothing they could do. The local office is closed and they decided to have no...
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2 comments
Anonymous
#1443770

Tell them you smell a leak and they have to come out. ASAP No matter how much fuel you have. Company policy!!!

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Review
#1202036 Review #1202036 is a subjective opinion of poster.
Service
Amerigas Heater Repair
Cons
  • Inability to handle an emergency
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

The car that wasn't using enough gas they sent me a bill for | Amerigas review from Woodbine, New Jersey

1.0
Details
They sent me a rent bill because I wasn't using enough gas I told him to come pick up the tank Michelle had gas in it that I couldn't afford to pay $250 rent since then they have sent me for bills with late notices I cannot to pay this amount of money I didn't get any gas I have called him 4 times and nothing has happened just late notices and adding to the bill
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Review
#1183203 Review #1183203 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Reason of review
Pricing issue
1.1
Details
Just received a bill from Amerigas ;50 gallons of propane at a price of 260.00. So I decided to call their office and ask what is the current price of propane and was asked for my account number. I replied that I just had a general question of the current price. After...
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Review
#1076072 Review #1076072 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Price gouging
  • Bait and switch
Reason of review
Pricing issue
Tags
  • propane rip-off
1.0
Details
30 years we have been customers. Their prices were so high it competed with my mortgage payments! So I told them to cancel service and to come get their tank. Instead they left it in the ground and charged me a $230.00 service fee because I didn't use their service....
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Review
#862084 Review #862084 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Pretty simple business. Right? you have 2 propane tanks (one for the pool). you sign up for auto delivery for both .. You pay WAY more then market rates for the gas,. You call several times over several weeks to get gas for your pool heater(500 gallon tank). They...
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Review
#859239 Review #859239 is a subjective opinion of poster.
Service
Amerigas Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
"Thank you for calling Amerigas, where customer service and safety are our number one priority"... is the on hold message that you hear. It could not be further from the truth. I am a tenant in a house, I moved in on Feb on this year and I have had to put out nearly...
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Review
#858853 Review #858853 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Cons
  • No delivery when expected
  • Poor ethics
  • All the fees
Reason of review
Poor customer service
Loss
$400
Preferred solution
Price reduction

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

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Amerigas Propane Review

3.1
Details
The initial 100 gallon tank installation was very quick. The refill timing was normally adequate. The billing and credit card confusion was moderately screwed up. The cost per gallon went up after the second delivery. We cancelled after our complaints were ignored and saved 40% per gallon with Shipley for next 2 years.
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Review
#784620 Review #784620 is a subjective opinion of poster.
Reason of review
Problems with payment