Jacksonville, Florida
Not resolved
1.9
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Update by user Apr 16, 2016

I am stuck with them due to a pre existing underground tank. They know it and so are just as *** to me as they can be both in pricing gas at $379 where AA is $182 but cannot fill tank and in their nasty office personnel.

Original review posted by user Apr 03, 2016

Two weeks and still no gas delivery with my in ground tank. Used to get same week delivery.

Called and said now 5 to 7 days now. Did not show so called again and was told 7 to 10 days. Third try and was told 7 to 10 business days. Still no fuel two weeks later.

If you cannot get to all of your customers Monday through Friday you would think Saturday delivery would be made. You have me over a barrel with the in ground tank and let me know it with your lack of response on refill.

You already charge a significantly higher price then competitors who are not allowed to fill the tank though. If you cannot get it done or do not want to then send someone else.

Product or Service Mentioned: Amerigas Gas Tank.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Amerigas Cons: Total lack of customer service.

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