Burbank, California
1.5
Details
0 comments

Gross overcharge without a price quote in October 2014. This was my first experience with them, because they bought out my local supplier.

I was charged $4.90 a gallon which is $1.50 more than the other local propane suppliers. I checked the spot wholesale price and it was under a dollar, so there was no excuse for a dramatic price hike. You would think that they would at least pretend to be honest on the first delivery, but they just don't care. The district manager called me after I complained to the California Attorney General's office.

He said they "have to charge more because they are such a big company". What a joke. It's a basic fact that companies want to grow so they can offer LOWER prices. He offered me a one hundred dollar adjustment in the form of coupons??

It has been a month and guess what... No coupons. I am so mad now that I am afraid to call again because I will start screaming at the person that answers the call.

Don't even think about using them, they are arrogant crooks. There are hundreds of complaints like mine online...I was a fool to not check first.

Reason of review: Poor customer service.

Amerigas Pros: Delivery person.

Amerigas Cons: Inflated propane gas price.

  • Propane Price Gouging
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