tank propane gas service customer customer service bill office delivery price

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't call amerigas for propane they are crooked.

1.4
Details
AmeriGas filled my tank for 1.18 /gal. when I went to pay the bill the mail came in with a new bill for 107 dollars more than the propane price. so I stopped. I have not used any propane. I told them to take back the propane and the tank and that I don't want anything to do with them. they keep billing me with late charges. now i'm getting calls from bill collectors and every month AmeriGas sends me a new bill with another increase.
View full review
Review
#1772842 Review #1772842 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Problem not fixed
  • Not correct amount delivered
  • Over billing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Rural area
  • PROPANE DEALER

Pissed beyond belief | Amerigas review from Beulaville, North Carolina

1.8
Details
I have had a tank in my back yard for over 30 years. Amerigas bought out the company that originally put it in place. They constantly want to charge tank rental for this tank. They should have grandfathered in all accounts that previously did not have a tank rental. They have refused to do so. In the past, I have got a credit for this rental fee. Now I am officially changing companies. I called Amerigas today and the woman was rude and short spoken. She even hung up on me before I could ask if there will be a credit issued to me for the remaining gas that is in my tank.
View full review
Review
#1667581 Review #1667581 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$140
Preferred solution
A refund for the amount of gas that is remaining in my tank

WORST CUSTOMER SERVICE EVER | Amerigas review from Middleburg, North Carolina

1.1
Details
!st: gave me a tank with a broken gauge and then charged me and extra fee when we ran out of gas, even though they had to replace the tank and gauge. They take 5 business days to come fill your tank, even when you tell them you are low. Paid for 96 gallons in advance. Told them my tank was completely empty (thus the 96 gallons because that's all it will hold). Was asked twice by the rep if the tank was empty...yes, we told them twice. We paid in advance over $350 and then got a bill for an additional $65.00. Tried to talk with Keona (?) about it. No luck.
View full review
Review
#1492400 Review #1492400 is a subjective opinion of poster.
Pros
  • Installation of gas logs and repair was great
Cons
  • Customer service is sad
Reason of review
Poor customer service
Loss
$65
Preferred solution
Let the company propose a solution
3.0
Details
Cynthia in the office does not like you she do everything she can to get you fired or make you quit.a girl she forced out of the mount airy office was sent home several times for tight pants on,just because Cynthia has has no looks or no shape at all she takes it out...
View full review
2 comments
Anonymous
#1541326

There smoking behind the fence with propane all around

View more comments
Review
#1165267 Review #1165267 is a subjective opinion of poster.
1.0
Details
I HAD SETUP WITH THEM 3 WEEKS AGO TO DELIVERY A TANK TO MY HOUSE AND THEY HAVE RESCHEDULED 3 TIMES AND STILL NO TANK SO I CANCELED TANK DELIVERY AND NOW MY DEPOSIT THEY ARE TELLING ME THAT IT WILL BE 1 WEEK BEFORE MY REFUND IS PUT BACK ON MY CARD. STAY AWAY FROM THESE...
View full review
Review
#977446 Review #977446 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Customer service sucks and their liers
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund
1.5
Details
Several months back I ordered 150 gallons and the apparently new driver filled it up. So, I wound up with a huge bill that I was not prepared to pay. It took me a bit to pay it off and now I am on a prepay status. To make matters worse, the new guy did not tighten the...
View full review
Review
#940164 Review #940164 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Pros
  • Nice drivers
Cons
  • Customer service and price gouging
  • Delivery practices
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Price reduction
Tags
  • Propane Leak
1.5
Details
I don't know how they stay in business, they over charge you for propane, then when you tell them you are changing companies, they call to try and intimidate you ! After being informed I was switching companies a "lady" from Amerigas called me to say I would have to...
View full review
1 comment
Anonymous
#1203148

Same here Wilton, NY except they are charging me 400 to buy it and keep it in the ground. They have been overcharging me for years.

Stealing really. Charging 4 times what other companies in my area are charging!

Say away from this company!

Review
#904401 Review #904401 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Cons
  • High prices and having to call multiple times to get delivery
Reason of review
Pricing issue
1.0
Details
No longer deal with amerigas, but they still haven't picked up their tank. Keep sending us bills with late fees. Have talked to them over and over about this, they apologize for the mis billing, but we keep getting them. We call again, they apologize again, and other...
View full review
1 comment
Anonymous
#1138465

I am the competition. Changed out 936 tanks in 2 years...

346 are still at customer location. The only reason 122 have been picked up, I returned them. They r a joke...

Their business model is great, we ar being rewarded for their high prices and horrible service. They are trying to build a Ferrari with Volkswagen parts.

To many chiefs, not enough Indians.

Need to hire some one just to monitor all the complaints?

Review
#819814 Review #819814 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
Over the last 3 years I have run out of gas on very cold days or nights. Amerigas was very good at coming out immediately to refill but this should not happen. The main problem I have is the cost of the fuel. My last bill was $409 for 100 gal of propane. This works...
View full review
Review
#803574 Review #803574 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Pros
  • Delivery person
Cons
  • Are ripping people off
  • Customer service and price gouging
Reason of review
Pricing issue

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

Compare Companies

Amerigas
Amerigas
540 reviews
1.5
VS
Suburban Propane
Suburban Propane
540 reviews
1.3
Compare Amerigas vs Suburban Propane

Latest Question

Amerigas Questions
Well if I could just make up a bill and send it out I guess I'd be rich. I had Amerigas for a while and a first it was good back in the 90's. Then they became to expensive and charged for all kind of things. SO I switched to Guilford Gas. Really liked Guilford. Buy the...
View full review
Review
#785808 Review #785808 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Reason of review
Poor customer service