6 comments

I am a new homeowner and the resident I was previously renting dealt with Amerigas so I wnet with them and what a major mistake that was. I had just filled the tank at the rental right before I purchased my new home and although it was Amerigas at both they would NOT credit my account.

I am so unhappy with their prices and sometimes service as well I need out of this mess ASAP. Amerigas not only charges way too much than their competitors but those idiots ruined my front lawn when they delivered my new tank and now tell me I am in a 5 year contract...I am going to fight this one

Product or Service Mentioned: Amerigas Account.

Company wrote 0 public responses to the review from Oct 27, 2010.
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Anonymous
#258710

I'm a service tech with Amerigas and at times I have left ruts in the lawn, not intentional. Most customers understand normal wear and tear when setting a new tank.

Fortunately my manager listens and does the right thing. I have repaired a few lawns in the past. One took a whole pallet of top soil from lowes and plenty of grass seed. I spent three hours at this customers home.

To top it off, I was picking up our tank, they were no longer customers.

A lot of what we do is at managers discretion. Some do the right thing and some don't.

Anonymous
#258708

what happens with my 5 yr. contract if community decides to go to natural gas

Anonymous
#231794

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#210481

Good Luck

Anonymous
#209819

I used to be a customer service rep with amerigas years ago and heard of the same issue a few times. The only resolution i have ever heard of is a driver dropping off a bag of grass seed on someones porch. More of an insult than anything else

Anonymous
#205779

A CITY AND STATE WILL WHERE YOU LIVE WILL BE A GREAT HELP

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