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RUN!! | Amerigas review from Canal Winchester, Ohio

1.5
Details
Horrible customer service. High rates.
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#1704245 Review #1704245 is a subjective opinion of poster.

Scammed me into signing over my tank | Amerigas review from Sandusky, Ohio

1.0
Details
They tricked me into signing over the tank I owned and started charging me crazy fees. Total scam
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#1647280 Review #1647280 is a subjective opinion of poster.
Pros
  • Idk
Cons
  • Scam
Reason of review
Poor customer service
Preferred solution
Leave me alone

Bad service | Amerigas review from Lima, Ohio

1.0
Details
I was unaware that the Springfield Amerigas had closed, they were very efficient. When I called the Springfield number I was connected to someone in Gallatin, TN, that said she had to e-mail someone in Red Boiling Springs, TN to get me on a list for a gas delivery, because they just have two trucks that cover Robertson, and sumner and Montgomery counties. This is ridiculous. I was told by the lady in Gallatin, I should call when my tank is 30%, I never had to do that when the Springfield office was opened. By the way what happened to the Springfield office?
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#1487940 Review #1487940 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service

Poor service | Amerigas review from Belpre, Ohio

1.2
Details
I ordered 250 gallons on 12/5. Supposed to have delivery within 10 business days. NEVER HAPPENED . Called on 12/20 to see when and was to be delivered, i was informed the 22nd. Waited ALL DAY since the tank was so low that someone had to be here. NO ONE SHOWED UP! called this morning the 24th... informed delivery was routed for 12/26. IM OUT OF PROPANE NOW! I WILL BE SWITCHING COMPANIES.
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#1432178 Review #1432178 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
Been with the company for 2 years and was locked into a decent rate. We were signed up for automatic refill so we wouldn't run out of propane. In the first 2 years we ran out of propane twice and had to wait days to get propane for heat and hot water. Apparently, our...
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#1426613 Review #1426613 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service
1.0
Details
I called on Tuesday October 30th and ordered propane. I paid for 310 gallons @ a cost of $2.3364193 per gallon = $724.29. Your company delivered on Friday November 2, only to put in 296.8 gallons! The difference of 13.2 gallons at a cost of $30.84. I received no phone...
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#1393828 Review #1393828 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Lack of communication
  • Overpayment
  • Not correct amount delivered
Reason of review
Pricing issue
Loss
$31
Preferred solution
Price reduction

No refund | Amerigas review from Akron, Ohio

Paid to much didn’t need leak check. Up to two weeks for refund. Paid with debt card. What a joke after a week run around on phone. Terrible service. Delivery driver great.
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#1384930 Review #1384930 is a subjective opinion of poster.
These propane companies are charging three time the price of the wholesale. I called Amerigas and asked for a quote, I was told 3.89 a gallon. When I asked why so high, I was told that it has been really cold and propane is running out. I called BS. Hello, it is called...
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#1168128 Review #1168128 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
Loss
$200
Preferred solution
Price reduction
1.5
Details

Update by user Dec 18, 2017

We finally got our fill after 2 weeks without hot water. We were told we had insurance against this in our contract so there would be no charge, but now trying to charge us for all but the 150 of the first gallons on the new refill next time we need it. The full fill...

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#1138644 Review #1138644 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Delivery practices
  • Customer service and price gouging
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Latest Question

Amerigas Questions
I switched to natural gas 1 year ago and still have not ben reimbursed by Amerigas for the propane that remains in the tank. Now if I owed them money they would be all over me. I have called the local office several times and there is always an excuse. I called the...
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#943770 Review #943770 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Return, Exchange or Cancellation Policy