I arrived home from a weeks vacation at the cottage to discover I had NO HOT Water. I knew the tank was not bad as it was just put in less than 6 months ago.
I had lots of laundry to do and showers to take and had NO HOT water. Of course this happened on a Saturday afternoon so to prevent a weekend charge I waited until Monday to call my plumber. In the meantime I thought perhaps I had run out of gas. I checked the meter and it showed the tank being at 30% capacity.
My plumber arrives Monday at 5 p.m. to check out the water heater to find their is NO GAS going into the water heater. I call AMERIGAS and tell them I have NO GAS! About 20 minutes later someone calls me to tell me the tank was just filled with gas last week.
However, I was told that AMERIGAS replaced the "regulator" on the tank and NEVER TURNED IT BACK ON because the service guy "assumed I was not home". Really?
It's not like a had a note on my house telling everyone I was gone for the week! Now I am stuck paying for a plumbing bill because AMERIGAS "assumed I was not home" and deceided to leave the gas valve turned OFF !!
Product or Service Mentioned: Amerigas Gas Tank.