The home in which I purchased had a full tank of gas when purchased. After having the gas changed into my name the person I spoke with did some research and called me back to tell me I would have to pay for the gas because the previous owner was on a meter and that tank hadn't been paid for yet.
She told me around $800.00 dollars. They were supposed to send me a bill. After not receiving the bill I attempted to contact them numerous times with no answer. It was always forever hold.
Finally they contacted me for my address, which I had given them previously. They e-mailed me the bill. When I got the bill it was over $1000.00. When I contacted them they just gave me a bunch of ***!!
When I asked for a new bill they said they couldn't do that When I asked to have the gals and the cost per gallon they said they don't do that. What a bunch of ***. I paid the bill. Not much choice.
When I called them to get a refill they had a lock on my account. Said I owe them $300.00 for something I don't even know about. But it's not due yet. Then why lock my account out.
They called a week ago and asked for my address again. I said I know I gave you my billing address, she said I don't doubt that. I only wanted to purchase the minimum amount of propane to get me thru the winter until I can get another tank dropped by another company. I'm going to have to put up with their bull or risk running out of gas and causing all kinds of other damage.
With all the reviews I've just read there has to be some place we can all go to get this taken care of. Anyone have any suggestions, know a lawyer that could help us out.
Product or Service Mentioned: Amerigas Tank Refill.