Not resolved

My account was placed with a collection agency 3 days after they received my payment. There only response was we dont have a problem you do!!!!!!

But I dont have one anymore I have a new supplier.I have been a customer of Amerigas for over 18 years. I have in those years spent as much as $15,000 a year. When I could deal wwith local people at Amerigas it was fine. Now you must deal with corporate and have fun trying to get to a human.

It seems as if a computer is now in charge. At least that is who gets blamed for all their screw ups.

Product or Service Mentioned: Amerigas Account.

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We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Huntington, Virginia, United States #212259

Cartersville, Ga



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