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I called Amerigas to come do a leak test at my house because I smelled gas. I just moved into this house this past year and haven't had Amerigas out to fill the tank yet.

They came out and told me the tank was empty. They said I could pay $350 to fill it at that time and I told them I wanted to wait since I don't use the gas fireplace more than a few times a year. They told me to call if I wanted them to come back and fill the tank.

Two days later they came and took the tank. When I called they said it was because I didn't let them fill it when they were here, and that I didn't commit to a contract.

Product or Service Mentioned: Amerigas Tank Refill.

Company wrote 0 public responses to the review from Feb 10, 2011.
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Anonymous
#248766

Hi, my name is Fran and I work for AmeriGas. I’m sorry to hear about your issues with customer service and we would like to help you.

Please send your account details to me at customerfirstfran@amerigas.com so we can promptly assist you. Thank you, Fran

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