my name is cheryl chavez i lived at 5980 hwy 8 east mean ar. 71950
i held service with the mt. ida amerigas co. JC or Sharon @ 870-867-8124
i cancled service for sept 12 2009 moved back to calif. after 90 days i called to check on my refund due. this loction didnt issue me a credit because my landlord wanted to keep service. well i am stuned since i was the one who established the service and also ended it. i was owed money and this was not good bussiness practice. i am due a refund of 106.61 which i was told was approved on dec.12 2009 and would be mailed out by dec.18,2009. to date dec.29,2009 i have not received the refund. i am now filing a complaint with the AR.attorny general office which will be completed after this letter is done. if i didnt pay my bill i would not have heat. but it is not ok for you to drag your feet and send me what is rightfully mine. in good faith i have always used your company. but now i would rather go without or seek another gas company and give my business to . shame on you for this i want intrest for my waiting and for the trouble i have been going through to receive my money. i want to know an answer on where is my money if the check was cashed. or you just dont give a damm.
Product or Service Mentioned: Amerigas Customer Care.
Monetary Loss: $106.