Emporia, Virginia
Not resolved
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I am a retiree of Amerigas. I am embarrassed to have been a part of this company.

They do NOT care about anything but money. I called for emergency service on a weekend, and told that someone would call me back before coming to fix my central a/c., which was purchased when I was employed there. My husband is on oxygen,the temperature outside was 99 degrees. I considered this an emergency.

I waited for 4 hrs. No one came, no one called. I called back and they did NOTHING!!! I told them a thing or two and called a private contractor.

He was here and fixed it in 15 min. We were getting ready to go to a hotel. Found out the manager has quit and the office people have walked out.

I hate Amerigas. Lois Gibson, retiree

Product or Service Mentioned: Amerigas Technical Support.

Reason of review: Poor customer service.

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