Amerigas - Price gouging. I have been a long term customer, but was charged $4.69 per gallon for propane that I can get for $2.39 per gallon elsewhere.
I have been getting propane from Amerigas for many years. I have checked the bill on occasion to check the price.
I have probably been paying too much for a long time, but did not notice. This last delivery was $4.69 per gallon v $2.39 per gallon from another company. I contacted them to see if they could lower the price. They refused.
Even after I told them the price I could get elsewhere. The office person, Kim, was very rude. Not sure how long they have been gouging me on price.
I cancelled my account and asked them to take the propane back and give me a refund. I was told that she would let the managers know, but did not get the impression that they would take the propane back.
Product or Service Mentioned: Amerigas Residential Gas Supply.
Reason of review: Pricing issue.
Monetary Loss: $154.
Preferred solution: Price reduction.
I liked: Auto delivery.
I didn't like: Bait and switch, Prices.