We have been on automatic refill with Amerigas in the Knoxville TN area. They just filled out tank 2 days ago and I went out to pick up the delivery ticket, which they leave on the tank.
They charged us $4.50 per gallon which seemed pretty high. We called around and were quoted prices from $1.79 to $2.19 by other suppliers. They we called Amerigas. They said, "there were some billing errors and we caught most of them".
They are refunding about 50% of what they charged. THE EXACT SAME THING HAPPENED LAST SPRING!!!!!
My suggestions if you are using Amerigas: first, walk out and get your delivery ticket, second, check price against other companies, third, complain. It is a shame to have to do this, but some companies are either too dishonest or too *** to be trusted.
Product or Service Mentioned: Amerigas Propane Tank Refill.
Reason of review: Pricing issue.
Monetary Loss: $600.
Preferred solution: Let the company propose a solution.
Amerigas Pros: Are usually reliable with deliveries.
Amerigas Cons: Overcharge on price.