Lansing, Michigan

I own a summer cabin in Curran Mi.I was having problems with my propane supplier and had heard good things about Amerigas

I signed up and had a service man come out and safety check the entire system.He replaced several things and told me all was good.Last spring may wife and I opened the cabin to find zero propane.Had to call for emergency fill.Had a frozen shower pipe and shower massage had frozen and fell off wall.

When we got home I called Amerigas and was told I was scheduled for 1 fill a year.This is crazy as I never asked for only ONE fill a year.I was PROMISED this would NEVER happen and Amerigas would give me a fill 3 times a year.i also was to receive $50 off me bill due to running out of fuel.NEVER even got the $50.This week we again went up to open cabin.AGAIN NO PROPANE!Have frozen pipes.another broken shower massage and I AM VERY ANGRY.2 YEARS IN A ROW!!What kind of company is this.I called the emergency number and talked to a very nasty female.She told me she would send a truck right out.2 hours later I called again and talked to a much nicer lady.She informed me she had NO RECORD of the first call.TERRIBLE CUSTOMER SERVICE.aT ABOUT 5PM i FINALLY GOT PROPANE.I want several fills at my cabin.I am located in the cold north in the Alpena area.2 times in 2 years is 100% UNACCEPTABLE.I expect a phone dall asap and a reason why this problem has not been solved.Call Tom Stallard (517)449-1543.Email is

Monetary Loss: $500.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Amerigas Reviews

  1. 279 reviews
  2. 96 reviews
  3. 32 reviews
  4. 9 reviews
  5. 5 reviews
Amerigas reviews