Arlington, Massachusetts

Update by user Jan 19, 2015

Well they showed up. Tank is gone. Issue resolved.

Original review posted by user Jan 19, 2015

AmeriGas came out to see about adding an extra tank.What they end up doing is disconnecting the tank we had because they said it was too close to the house.

that left us with no heat in ourhome in Maine in November. they would said they would expedite getting our tank moved and our service back on. They never showed up so we called another company and by the end of the day we had a new propane tank and a new company. I had called in November to complain that we had no heat source for our home.

The regional manager I spoke to seems very nice and was going to get right on it. Fast forward to January 19th. My husband and I have continued to call to get the old propane tank removed. They keep giving us a date and they never show up.

However they did come and finally disconnect the wiring to the house.I left two messages last week with Sally who is in charge of this region and my husband left one. Needless to say we never heard back. So today I called and guess what I got Sally. But she claims to not be the salary I wanted she said she Sally from humab resources.

I called her on it and said no your not I recognize your voice. She told me I wanted Sally such and such and she was sally other name. again I said are you kidding me I know it's you who have a distinct voice. I then threatened to go over her head.

that's when the light bulb must have came on because then she remembered our entire conversation. needless to say she said she would get right on it. I am pleased to say within 45 minutes I got a call from the district manager saying they would have someone out today to remove the tank. after reading these reviews I told him I was taking him and wanted confirmation that we would not be charged for the tank removal.

Steve said absolutely not.

I will keep everyone posted.Would love to see an under cover boss on this company.

Review about: Propane Tank.

Review #584071 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Amerigas?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Amerigas - Billing For Amerilock Enrollment Fee Amerigas "I called and asked to cancel my account last year after finding out they were charging me rent for a tank that I owned, and higher gas prices than free..." Read more Amerigas - Review about Propane Tank Installation from Vineland, New Jersey Amerigas "Tank installed given check exactly for what I was told to pay 12/27/13 252$ money order not check . Then had to pay 500$1/27/14 money order in person all these..." Read more Missouri Wind And Solar - Bad review's done buy people paid by Thermodyne systems Missouri Wind And Solar "We purchased a Missouri Freedom General 2- 48/96V 2000W turbine,Coleman 440 HVA charge controller,10,000W Aims inverter/charger,48V Diversion dump load resistor(4resistor dump),3phase break switch,100A fuse and holder and all the goodies..." Read more Zerowater - RIPPED ME OFF & WONT FIX IT -DO NOT BUY SPREAD THE WORD Zerowater "DO NOT I REPEAT DO NOT BUY FROM THIS COMPANY. This is my nephews FB as i do not have my own however i am in my 50s and Purchased..." Read more Threads King - THREADSKING IS A SCAM Threads King "Items constantly "lost in transit" Rude replies from customer service Does NOT give refund as they claim they would AWFUL DO NOT BUY FROM THEM You WILL loose your money!..." Read more Alattehotte - They have my $2000 machine don't take calls Alattehotte "i sent in my exprelia Evo to them for repair it was under warranty on 3/1/17 have not seen it since. they do not return calls and i have no..." Read more Roca Labs - AMAZING Don Karl Juravin SAVED my life Roca Labs "I have been using the AMAZING invention of Don Karl Juravin from Roca Labs since Jan 2017. I started with a weight of 217 and my current weight is 178...." Read more Plentyoffish - OK  I have  tired  to reset  my  password several  times no  response  there  are  at  least  Plentyoffish "I have tried to reset my password several times. Good luck no response. There are 2 or 3p people who would like to talk to me if you are in..." Read more