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Amerigas - New customer

Not trustworthy and very incompetent. Cheated out of money and military discount. Discusted especially because this is the only propane supplier in this area. They offered no help or no resolution to their *** customer service.
#1380842
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AmeriGas is a shoddy, shady company who only care about profit. The “Customer First “ slogan is nothing but lies. The regulatory commission has them in their sights and will soon put the squeeze on them to conform to good business practices. Wake up folks use other...
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1.0
Lakeport, California
I liked
  • Unethical
I didn't like
  • Unethical practices
#1361263
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Customer service was slow in getting to my problems. One of the delivery drivers was rude! Prices were always higher and little charges for different little things were ridiculous. Asked for a delivery they never tell you when they’re going to come I’ve waited over...
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1.9
#1359763
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AmeriGas in Palmetto, Florida, provides quite possibly the worst customer service of any company I've ever known of and I've worked with and been a customer of many companies. Erica and Carrie are condescending and rude with tone and they do not care one bit about...
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#1358887
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Smelled gas at tank a leased tank the tank was built in 1964 yes 1964 !!!! called in they sent service man He locked the tank because of leak complaint and charged $60 Had to call them back now the claim is leak was inside home and another fee ! Total Of $ 323 I guess...
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#1356539
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Do not trust these people, watch them closely and never ever think they have your best interest at heart. We had been with them for over thirty years and tended to naturally just pay what they asked for thinking the price is what it is. This is a foolish stupid...
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#1352313
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They do not care about long time employees that care and respect customers. When employees are older goodby . I hate it for customers who have no one that cares about their concerns. We call our local office no one calls you back. No one cares anymore.What happened to...
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1.0
I didn't like
  • Poor customer service
  • Customer service
  • Office staff
#1337277
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Amerigas - Usually timely when I call for a refill. Tank rental too hi

My old company charged about $35 a year for tank rental. Amerigas charges $135 a year for tank rental. I could have bought this tank many times for what I have paid.
3.2
Details
Additional Fees
Customer service
Price Affordability
Product or Service Quality
Reliability
Website
#1335993
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I have never been so disgusted with a company. They came and moved my tank closer to the front of my house where it is an eye sore. They put it there and they moved it but dont care about how I want it situated. It would be one thing if I wanted it moved but it was...
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#1335974
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Amerigas - Excellent customer service

Negative: Purchased refill in automatic station and valve did not function Positive: returned back to station and called service number. They reviewed purchase data and exchanged without any problem
5.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1333881
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