Latest review first
Amerigas - Rip off gas company
Just got by bill and they overcharged me on my price per gallon. Also they charged me $7.99 because I ordered my gas over the phone. I guess if you talk to someone get ready to pay. I sure hope Wal Mart doesn’t start charging $7.99 to have someone check out your groceries. I’m done with America’s!!!
Amerigas - Read the other reviews!
No one has anything good to say about AMERIGAS, and just getting prices to start service was enough to get me to move over to Ferrellgas. At Amerigas, you have to use a tank of at least 120 gallons, and, for $500 they would be happy to install theirs -- which you then lease. I found a much better deal elsewhere, THEN read these reviews. I'm very glad I went with Ferrellgas!
I didn't like
Amerigas in Middleburg, North Carolina - WORST CUSTOMER SERVICE EVER
!st: gave me a tank with a broken gauge and then charged me and extra fee when we ran out of gas, even though they had to replace the tank and gauge. They take 5 business days to come fill your tank, even when you tell them you are low. Paid for 96 gallons in advance. Told them my tank was completely empty (thus the 96 gallons because that's all it will hold). Was asked twice by the rep if the tank was empty...yes, we told them twice. We paid in advance over $350 and then got a bill for an additional $65.00. Tried to talk with Keona (?) about it. No luck.
Middleburg, North Carolina
- Installation of gas logs and repair was great
I didn't like
- Customer service is sad
Amerigas' customer service is the worst I have seen outside of cable providers. They do not communicate. I paid them to deliver propane. They told me it would be 7-10 days, but I could pay a ridiculous fee to get it faster. I told them I was getting low, so I turned...Read more
I didn't like
- Not a user friendly company
- Business practices
Amerigas - PRESENT MANAGER VERSES RECEPTIONIST-SERVICEMAN-DRIVERS
Current manager Joel, treats his driver's and receptionist like he is better then them, not to mention customers, smells like booze. yells and comes to Receptionist desk demanding her to fix what ever he needed done, seeing the phones ringing and had customers at her desk. The little lady always had a smile on her face, although embarrassed, would always apologize for the jerk. Kudos to her for holding it together. Drivers, serviceman overworked. Haven't seen the little lady in there for over a month. Glad she got away from the jerk. Drivers, serviceman they can't pay your enough to take that abuse. Embarrassed for the Casper/Douglas offices.
I just got off the phone with AmeriGas, it was truly an extremely horrible experience! The rep was trying to talk as fast as she could, so I could not get a word in, no kidding around. I had to wait until she shut-up for five seconds before she'd let me talk a word....Read more
Amerigas - Bad service
I was unaware that the Springfield Amerigas had closed, they were very efficient. When I called the Springfield number I was connected to someone in Gallatin, TN, that said she had to e-mail someone in Red Boiling Springs, TN to get me on a list for a gas delivery, because they just have two trucks that cover Robertson, and sumner and Montgomery counties. This is ridiculous. I was told by the lady in Gallatin, I should call when my tank is 30%, I never had to do that when the Springfield office was opened. By the way what happened to the Springfield office?
I had a delivery of propane yesterday. The driver claimed my tank was empty. I just got out of shower, with hot water, i hear a knocking on my door, well i didnt answer the door. The drive puts a note on my door stating my propane is off and locked. I call the office...Read more
Amerigas - Will not deliver gas when you now say you have call 7 10 early to get any service
will not deliver gas when you call now whats 7 to 10 days Waring when you need gas. I call three times and they tell me if I don't like there service go find some one else, they will get to me when they are ready. Also I find out that they are charging me one dollar a gallon extra because my tank only is three hundred gallon , I asked for a bigger tank and told me that I can't afford to fill a bigger tank. Just great . If you are looking for a propane dealer DO NOT GET AMERIGAS .
I didn't like
- It is bad
Amerigas - Price gouging for filling propane tank
Just received my bill yesterday, showing price per gallon of $3.47. Outrageous, given what the current market is, and what others are charging.
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