I ordered propane 1/3 paid cash told them I had no propane and a 5 and 7 year old in my home. Was given a delivery period between 1/3 and 1/11 today is now 1/15 and still no propane. Had below zero temps and now have broken water lines. Have called virtually every day...Read more
We have called for the last two weeks for delivery and keep getting put off. They were to deliver by 1/12/2018, but then changed to delivery Friday the 19th. We are down to less than 20% and cannot last till Friday. We get no satisfaction from the national office and...Read more
We have been with Amerigas Comtapany for several years. I am 86 years old and on automatic refill services with this company. I was review my bills and talking with others about their gas prices. Upon going back to 2016 until Now, They have been charging me $5.25 and...Read more
Amerigas - No gas
Ordered gas on 28 jan. Still no gas. Discrimination against the old and elderly
Amerigas - DO NOT RECOMMEND
I’m on LIHEAP. Amerigas rips off low use consumers by charging MORE, thereby STEALING from LIHEAP. I have one tank and because I don’t get big deliveries, I’m billed more. First tank- $4.19 per gallon. This tank- $4.839 per gallon.
Amerigas - Very pissed
I am so mad. I will be calling corporate Monday morning. My gas was paid fir tuesday in our local office and was told we would have it today. Not!!! So i called the after hrs number was told they would bring it tonight but would be 150.00 plus 75.00 service fee.amerigas sucks! And the 2 women in our local office are so rude!
Amerigas - Worst experience ever
The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work harder and pay my bills. This is the worst customer service ive ever encountered.
Figures we would find out our tanks were not filled more than 15% due to the need to replace them as recommended by Amerigas delivery driver. We estimated that 15% capacity was filled since the great weather would have allowed a period of time that any other company...Read more
- Finding a phone number to a different company
I didn't like
- Constant procrastination
We have a restaurant and ran out of gas due to their neglect of coming every 2 weeks.Talked to them Thursday they said they couldn't come out that day that they have only one driver/tank to deliver will come next day called Friday to confirm supervisor said driver in...Read more
when i moved from another town to Mt Airy NC the house i purchased was a Propane tank 500 gallon size .I never used Propane heat B4 so I went to the company Amerigas who the previous owner of the house had used. First they didnt want to work with me because i had...Read more
I didn't like
- Not a user friendly company
AmeriGas customer service is awful and unfriendly. Last year I locked in a propane rate for th upcoming winter and then realized we were going to sell our house. I called them to see if I could get a refund in November 2017 before winter even started and was denied any...Read more
Amerigas is not a good company to do business with. Customer service is the worst. I paid $250 for emergency service and they did not come within the 24 hours that was communicated to me. Then they wanted to charge me $79.99 for a leak check which I did not need. They...Read more
I ordered 250 gals of gas when I was at 38%. Driver came out says he partialed filied cause he ran out left tank at 60%. Came back and supposedly filled the 132 gals and my tank stayed at 54%. The manager insist they put the rest of the gas. But there was no indication...Read more
Cynthia in the office does not like you she do everything she can to get you fired or make you quit.a girl she forced out of the mount airy office was sent home several times for tight pants on,just because Cynthia has has no looks or no shape at all she takes it out...Read more
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