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Amerigas review in Jefferson, Indiana: Do not become customer

1.0
Details
After years of overpricing for our small 100 # tank, we decided to close account. Local office said they were trying to stop small tank service, so it worked. Also got $60 bill just to close account.
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Most Helpful
Review
#1713891 Review #1713891 is a subjective opinion of poster.
Cons
  • Overpricing and lying
  • All the fees
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund

Amerigas review in Canal Winchester, Ohio: RUN!!

1.5
Details
Horrible customer service. High rates.
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Review
#1704245 Review #1704245 is a subjective opinion of poster.

Amerigas review in Iowa, Iowa: Questions

I put 400 dollars on my account I need it back cuz we’re not moving now
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Review
#1697785 Review #1697785 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Problems with payment
Loss
$400
Preferred solution
Full refund

Amerigas review in Hanover, Pennsylvania: Charged to end service.

1.0
Details
New propane company offered me a great price. They came and disconnected Anerigas’s Tank. I called them to cancel service. I had a $0 balance. 5 weeks later, they finally picked up the tank. A week later I rec’d a bill for$63.00 disconnection fee! They did nothing but get their tank back. Now, 60 days later, they added $36 to make the new total Now $99. For nothing!!!!!! Do not get involved with Amerigas!!!!!!!
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Review
#1695337 Review #1695337 is a subjective opinion of poster.
Cons
  • Difficult to switch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$99
Preferred solution
Don’t charge for doing nothing! Other company physically disconnected.
Tags
  • Charges For Nothing

Amerigas review: Horrible company do not use RUN!!

1.0
Details
They are completely ignoring and not responding to several attempts to contact them regarding an issue.
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Review
#1678834 Review #1678834 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • I am disappointed and feel abused
Reason of review
Service Indis not ask for!! Was charged
Loss
$230
Preferred solution
Full refund

Amerigas review in East Stroudsburg, Pennsylvania: Worse gas company in creation.

1.0
Details
I am a senior on auto delivery. They “forgot” my delivery 4 times, twice creating a dangerous situation where in zero degree weather the heat went off and the smell of sulfur as a gas warning went through my home. Once I had to leave for a hotel or freeze to death. For this they sent me $50 and a note. They take more than 400 per month for this service. Now they tell me I have to pay them $2,000 to take out their tank. Even if I get someone to dig it out, after viololating my contract. This is time for court. We should have a class action suit and name the builders who worked with them and armed us up like Toll Brothers.
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Review
#1673884 Review #1673884 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill

Amerigas review in District 5, Tennessee: Delivery Service in Cottontown, TN

1.4
Details
I was on automatic delivery at my farm in Cottontown, TN; but that almost never happened. I ran out 3 times in the last 3 years and had to beg for delivery in February when it was going to be down to 10 overnight. The tank was in a difficult place to fill when it was wet. I was promised a new tank, in a new place; but that never happened. I now have a new propane company and Amerigas tells me that they will not pick up the old rusting tank until February or March. Beware of Amerigas because their customer service is terrible. I have talked to district managers and beyond with no success.
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Review
#1672045 Review #1672045 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Overpayment
  • Incredible poor customer service
  • Horrible customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Please come pick up my old rusting propane tank in a timely fashion and I will try to forget the horrible service that I have received.
Tags
  • utility gas company

Amerigas review in Rhinelander, Wisconsin: Unfair business practices

3.2
Details
We are selling our house and I had one full, unused 100lb cylinder (I paid $100 for) and another partial tank. They told me the couldn’t give me credit for the cylinders, and then charged me $63. To pick them up! And i’m Betting they sell that full tank for $100. AGAIN. What a rip-off
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Review
#1669515 Review #1669515 is a subjective opinion of poster.
Service
Amerigas Pick Up Service
Cons
  • Unreasonable policies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$63
Preferred solution
Full refund

Amerigas review in Beulaville, North Carolina: Pissed beyond belief

1.8
Details
I have had a tank in my back yard for over 30 years. Amerigas bought out the company that originally put it in place. They constantly want to charge tank rental for this tank. They should have grandfathered in all accounts that previously did not have a tank rental. They have refused to do so. In the past, I have got a credit for this rental fee. Now I am officially changing companies. I called Amerigas today and the woman was rude and short spoken. She even hung up on me before I could ask if there will be a credit issued to me for the remaining gas that is in my tank.
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Review
#1667581 Review #1667581 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$140
Preferred solution
A refund for the amount of gas that is remaining in my tank

Amerigas review in East Stroudsburg, Pennsylvania: Thieves

1.0
Details
They're robbing everybody in the Poconos they charge between 4 and $4.50 per gallon.I got sick and tired of getting bills for $800 up $1300. I found another company they gave a tank for free I pre-bought the gallons at 1.07. I told AmeriGas to come pick up the tank the, tank was filled to 75% that I paid for. I was told I will not be reimbursed for the gas that they took back in the tank This company should be put out of business I am a disabled person and my wife is also we're on a budget here and this is the things that they do to rob people and steal I will pursue this to as far as I can
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Review
#1664706 Review #1664706 is a subjective opinion of poster.
Pros
  • Auto delivery
  • Delivery people are great
Cons
  • False advertising and extremely rude customer service
  • Overcharge
  • Being cheated out of gas refund and poor customer service
Reason of review
Pricing issue
Loss
$1
Preferred solution
Full refund
Tags
  • expensive

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Latest Question

Amerigas Questions
1.0
Details
2 years ago i bought a house that had amerigas for 2 fireplaces when we took over there was 33% in tank. I was informed they wouldn't do a fill until a tech checked all the lines etc in the house and made sure the fireplaces were working correctly. tech came out got...
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Review
#1656826 Review #1656826 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Too many to list
Reason of review
Pricing issue
Loss
$500
Preferred solution
come take the tank and not charge me for removal
Tags
  • Amerigas Price Gouging
  • Double Dipping Customers