Most helpful reviews first
I have been with Amerigas for many years.I am on budget billing, and have always paid my bill on time. In June my contract was due to expire. I always talk with Mary Ellen. I asked her if I need to resign a new contract. She said, no it automatically will roll over....Read more
Amerigas came and filled my tank. I get the bill 3 days later and they charged me $4.99 per gallon my bill totaled $650.00 6 days before Christmas. I called and spoke to their regular lady rep and she just said yes it's $4.99, why would we give you July prices now? She...Read more
For the past 32 years I was with a family owned company that I had no problems with. 6 months ago I had my tanks filled by this company & paid them. Around the 1st of the month I received a bill for tank rental of $130 along with terms & conditions. I called & told...Read more
My family and I moved to a neighborhood with natural gas so naturally I do not need a propane tank for gas supply. We finished our remodel and I discovered the propane tank we used for our barbie at the previous address. I went down the road to a convenience store with...Read more
- Propane worked
I didn't like
- Can not return the tank for my deposit paid with first tank
I Started my propane service with Amerigas but soon realized that they were financially raping me anyway that they could. I had them install the propane orifices in my stove, I had already installed the stove. They charged me for installing the orifices and the...Read more
I didn't like
- Trying to cheat and charge for sirvices not done
- Big lie
I have a Toll Brothers house built in 2010. I was told I had to use America’s, I am sure there was a kick back. We have 500 gallon tanks and were told we could not change for at least 5 years. Now I want to take out their tank and use another company. Even though I...Read more
Amerigas - False advertising & Horrible Customer Service
I am set up on auto pay and auto fill and ran out of propane and as their website states, I should receive a free tank refill if I run out of propane. I called to speak to them about this and they said I'm not eligible because I didn't pay my yearly tank rental fee, which I didn't even know existed. They were very rude to me and not at all helpful. This isn't the first time I've encountered their rude customer service department. I am switching as soon as possible and would never recommend this company to anyone!
I didn't like
- False advertising and extremely rude customer service
Amerigas - Pissed off customer
They came and put propane in my tank. Sent me a bill for a full tank but gauge only read 50%. They had no record of how many gallons of propane they put in it. Told them not to fill it up again until I call them. I was standing in their office when I told them that. They came and filled it up again and said they had no record of me telling them not to. They filled it up a week ago with a note on my door to trim my trees. Do you want me to pave my driveway too???? Seriously, crab apple trees with a few little twigs!!! This will be the last time for me. Plenty of other propane companies out there!!
I was an Amerigas customer years ago. I wanted to switch to another (cheaper) company and asked Amerigas to come pick up their now empty tank so I could have the new tank delivered. They demanded a $150 fee to come get their tank. I argued with them that it was their...Read more
I have received two bills in 2018 one for Nov and one for Nov. I noticed both invoices were quite high. When I called to inquire I was told that I was billed at he higher rate of $3.89 instead of $2.26. I was advised that I would receive a revised bill on following...Read more
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