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1.0
Details
Overpriced and lying - Amerigas review
Overpriced and lying - Amerigas review
Overpriced and lying - Amerigas review

Update by user Dec 20, 2018

We are a two person family not two family house....my mistake Also I contacted ER Energy their prices right now are $3.09, and All Service is $3.09 right now...who's cheating who?

Original review posted by user Dec 20, 2018

Amerigas came and filled my tank. I get the bill 3 days later and they charged me $4.99...
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Review
#1429230 Review #1429230 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Cons
  • Overpricing and lying
Reason of review
Pricing issue
Loss
$650
Preferred solution
Price reduction
Tags
  • propane price
2.3
Details
My family and I moved to a neighborhood with natural gas so naturally I do not need a propane tank for gas supply. We finished our remodel and I discovered the propane tank we used for our barbie at the previous address. I went down the road to a convenience store with...
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2 comments
Valerie
#1811580

Amergas charges almost twice the price for another tank than for an exchange. So obviously getting a second you have to pay for the tank and getting a refill you only pay for the gas. So if I no longer need the tank (empty or full) I should recover the value of the tank when I return it.

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Review
#1122007 Review #1122007 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Pros
  • Propane worked
Cons
  • Can not return the tank for my deposit paid with first tank
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund
1.0
Details
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas review
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas review

Update by user Jan 12

After having reported them to the State of Nevada, Consumer Fraud, Amerigas decided they do not want us as a customer. They came and picked up one tank, and unlocked the older tank. When Amerigas unlocked the OLD tank, they damaged the valve (where the lock was), so...

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Review
#1731765 Review #1731765 is a subjective opinion of poster.
Service
Amerigas Customer Care
Pros
  • Have a good product at a somewhat fair price
  • Wont respon d to damaging my fence that they admitted to
Cons
  • Bait-and-switch pricing
  • Big lie
  • Unreasonable policies
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Do as they said they'd do; provide a new tank, filled with fuel, and monthly service
Tags
  • expensive
  • Hostile
  • arrogance
  • Angry Aggressive Staff
  • Racist And Bigoted
  • Foul Mouthed

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Verified Reviewer
1.5
Details
Bought a new house that had Amerigas service. Called Monday to arrange service. Was told the local office would call me. 5 days later local office hasn't called so I call them. "We need to leak check the tank (even though it is their tank and is currently in use) and...
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Review
#1771232 Review #1771232 is a subjective opinion of poster.
Cons
  • Many
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Local office problems | Amerigas review

1.0
Details
Cancel gas service in October it is now January and they refused to come get their tank
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1 comment
Anonymous
#1809246

I have the same issue here in Michigan. Cancelled in November it is now January. They wont pick it up!

Review
#1753141 Review #1753141 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details

Update by user Dec 13, 2019

Just want to give credit where credit is due.

Original review posted by user Dec 13, 2019

I wanted to reach the top of the company Mr. Jerry E. Sheridan with this because this Technician needs to be recognized. Mr. Lewis Leitner, because of his work ethic, professionalism, knowledge, and kind and caring heart. We...
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Review
#1730942 Review #1730942 is a subjective opinion of poster.
Pros
  • High level of professionalism
  • High level of work ethics
  • High level of compassion
Reason of review
Good customer service
Tags
  • compassion
  • Work Ethic
  • Honesty
  • Professionalism
  • They Love Their Profession

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Verified Reviewer

Do not become customer | Amerigas review from Jefferson, Indiana

1.0
Details
After years of overpricing for our small 100 # tank, we decided to close account. Local office said they were trying to stop small tank service, so it worked. Also got $60 bill just to close account.
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Review
#1713891 Review #1713891 is a subjective opinion of poster.
Cons
  • All the fees
  • Overpricing and lying
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund

Too pricey and bad company practices. | Amerigas review from Cedar Run, Virginia

1.4
Details
We have had service with the previous company before Amerigas bought them out. We should have canceled then and there. They charge almost double what other company charge. The rental fees are outrageous. The one thing I will give them is the tech that came out and hook up our stove was awesome. He did go above and beyond. The final straw was when we had requested a refill twice. A month later we are out of gas and still no refill in site. We found a new company and I'm sure we will be much happier with them. After reading the reviews I'm curious what they are going to charge us in additional to our rental fees for canceling.
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Review
#1768651 Review #1768651 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Pros
  • Some of the employees are decent folks
Cons
  • All the fees
  • High prices
  • Company policies and pricing
Reason of review
Order processing issue
Preferred solution
Canceling service

Im fine with them | Amerigas review from Killingworth, Connecticut

3.7
Details
The women on the phone are awesome. The problem I have is i recently was below 10 pounds. Im on heat assistance for propane. So now i shut it and using heaters because you have to wait 7 to 10 days. My dogs and i are freezing because its been very cold, and they dont care. I called last Tuesday and they are coming xmas eve. Thats the only thing i hate about company.
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Review
#1739191 Review #1739191 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Pros
  • Customer service awesome
Cons
  • Delivery sooner
Reason of review
7 to 10 day waiting period it sucks
Preferred solution
Faster delivery

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

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Latest Question

Amerigas Questions
1.0
Details
We have been with Amerigas for over 20 years and their rates are consistently well above their competitors prices. When we challenge them, they say that they are within their competitors prices (they aren't). then they want to charge us $120 to lock in an annual price....
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Review
#1747670 Review #1747670 is a subjective opinion of poster.
Service
Amerigas Customer Care