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1.0
Details
Amerigas - Overpriced and lying
Amerigas - Overpriced and lying
Amerigas - Overpriced and lying

Update by user Dec 20, 2018

We are a two person family not two family house....my mistake Also I contacted ER Energy their prices right now are $3.09, and All Service is $3.09 right now...who's cheating who?

Original review posted by user Dec 20, 2018

Amerigas came and filled my tank. I get the bill 3 days later and they charged me $4.99...
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Review
#1429230 Review #1429230 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Cons
  • Overpricing and lying
Reason of review
Pricing issue
Loss
$650
Preferred solution
Price reduction
Tags
  • propane price
2.3
Details
My family and I moved to a neighborhood with natural gas so naturally I do not need a propane tank for gas supply. We finished our remodel and I discovered the propane tank we used for our barbie at the previous address. I went down the road to a convenience store with...
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Review
#1122007 Review #1122007 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Pros
  • Propane worked
Cons
  • Can not return the tank for my deposit paid with first tank
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund
Burned by Amerigas
Burned by Amerigas
Burned by Amerigas
I have been with Amerigas for many years.I am on budget billing, and have always paid my bill on time. In June my contract was due to expire. I always talk with Mary Ellen. I asked her if I need to resign a new contract. She said, no it automatically will roll over....
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Review
#1436964 Review #1436964 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
1.0
Details
2 years ago i bought a house that had amerigas for 2 fireplaces when we took over there was 33% in tank. I was informed they wouldn't do a fill until a tech checked all the lines etc in the house and made sure the fireplaces were working correctly. tech came out got...
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Review
#1656826 Review #1656826 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Too many to list
Reason of review
Pricing issue
Loss
$500
Preferred solution
come take the tank and not charge me for removal
Tags
  • Amerigas Price Gouging
  • Double Dipping Customers

Amerigas - Horrible company do not use RUN!!

1.0
Details
They are completely ignoring and not responding to several attempts to contact them regarding an issue.
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Review
#1678834 Review #1678834 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • I am disappointed and feel abused
Reason of review
Service Indis not ask for!! Was charged
Loss
$230
Preferred solution
Full refund

Amerigas in District 5, Tennessee - Delivery Service in Cottontown, TN

1.4
Details
I was on automatic delivery at my farm in Cottontown, TN; but that almost never happened. I ran out 3 times in the last 3 years and had to beg for delivery in February when it was going to be down to 10 overnight. The tank was in a difficult place to fill when it was wet. I was promised a new tank, in a new place; but that never happened. I now have a new propane company and Amerigas tells me that they will not pick up the old rusting tank until February or March. Beware of Amerigas because their customer service is terrible. I have talked to district managers and beyond with no success.
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Review
#1672045 Review #1672045 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Overpayment
  • Horrible customer service
  • Not a user friendly company
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Please come pick up my old rusting propane tank in a timely fashion and I will try to forget the horrible service that I have received.
Tags
  • utility gas company

Amerigas in Beulaville, North Carolina - Pissed beyond belief

1.8
Details
I have had a tank in my back yard for over 30 years. Amerigas bought out the company that originally put it in place. They constantly want to charge tank rental for this tank. They should have grandfathered in all accounts that previously did not have a tank rental. They have refused to do so. In the past, I have got a credit for this rental fee. Now I am officially changing companies. I called Amerigas today and the woman was rude and short spoken. She even hung up on me before I could ask if there will be a credit issued to me for the remaining gas that is in my tank.
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Review
#1667581 Review #1667581 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$140
Preferred solution
A refund for the amount of gas that is remaining in my tank
1.0
Details
Called Amerigas to fill a 500gal tank. They advised being a new customer I had have to pay the full amount up front. Not a problem paid $620.38 that day. I am told they will send someone out for a leak test and to put a couple gallons in my tank to get through the...
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Review
#1651761 Review #1651761 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
I just want my refund so I can move on with a different company
Resolved
3.8
Details

Update by user Jun 13

District manager in the Clinton, NJ area called me and lowered my price and was very nice about it. I would change my rating on them from a star to five now.

Original review posted by user Jun 12

Once again it is time for the yearly rip off from Amerigas. They are trying to raise my rate from $2.99 to $3.35...
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Review
#1557167 Review #1557167 is a subjective opinion of poster.
Service
Amerigas Manager

Contact Amerigas Customer Service

Mailing Address:
AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Amerigas in East Stroudsburg, Pennsylvania - Thieves

1.0
Details
They're robbing everybody in the Poconos they charge between 4 and $4.50 per gallon.I got sick and tired of getting bills for $800 up $1300. I found another company they gave a tank for free I pre-bought the gallons at 1.07. I told AmeriGas to come pick up the tank the, tank was filled to 75% that I paid for. I was told I will not be reimbursed for the gas that they took back in the tank This company should be put out of business I am a disabled person and my wife is also we're on a budget here and this is the things that they do to rob people and steal I will pursue this to as far as I can
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Review
#1664706 Review #1664706 is a subjective opinion of poster.
Pros
  • Delivery people are great
  • Auto delivery
Cons
  • Being cheated out of gas refund and poor customer service
  • Overcharge
  • False advertising and extremely rude customer service
Reason of review
Pricing issue
Loss
$1
Preferred solution
Full refund
Tags
  • expensive