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Resolved
3.8
Details

Update by user Jun 13

District manager in the Clinton, NJ area called me and lowered my price and was very nice about it. I would change my rating on them from a star to five now.

Original review posted by user Jun 12

Once again it is time for the yearly rip off from Amerigas. They are trying to raise my rate from $2.99 to $3.35...
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Review
#1557167 Review #1557167 is a subjective opinion of poster.
Service
Amerigas Manager
Resolved
4.3
Details

Update by user Oct 03

Issue with Amerigas was resolved. Manager at local amerigas contacted me personally, apologized for the high pricing and gave me a credit. He also stated that i would get better pricing for being a long time customer and the next fill up was at the average day rate...

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Review
#1450694 Review #1450694 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
Resolved
1.7
Details

Update by user Jul 20, 2018

I received my requested refund... no apologies, no questions asked.

Update by user Jul 20, 2018

Wonders never cease! I didn't get any apology or get asked any questions but I did get the refund I requested from Amerigas! Thank you Pissed Consumer!

Original review posted by user Jun 20, 2018

In April 2017, we purchased a mobile home in North...
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Review
#1284277 Review #1284277 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$164
Preferred solution
Full refund
Tags
  • Terrible Customer Service
Resolved
1.5
Details

Update by user Jun 21, 2016

Received a call from company & problem was resolved. Thank you

Original review posted by user Jun 17, 2016

We own our own helium tanks, purchased from another company. Started with Ameirgas 4 years ago & provided our own tanks. They had no problem with that & everything was fine for 2 years. Last year they...
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Review
#867299 Review #867299 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Unauthorized change of billing
  • Total lack of customer service
  • Customer service
Reason of review
Poor customer service
Loss
$110
Preferred solution
Full refund
Tags
  • Poor Service amerigas
Resolved
1.6
Details
This company is horrible! I have had several issues with this company. The local office customer service is so bad! 1st =problem they forgot to deliver propane. 2nd =they took over a month to fix our tank. 3rd =in the middle of the coldest month of winter we ran out...
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Review
#792620 Review #792620 is a subjective opinion of poster.
Reason of review
Problem with delivery
Resolved
1.3
Details

Update by user Feb 05, 2016

Manager contacted me and resolved all issues to my complete satisfaction

Original review posted by user Feb 05, 2016

I hope I get another quality survey for my last service call. I missed three days work to get a gauge replaced, first showed up with no pumper truck as scheduled, (the second appointment was a...
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Review
#784316 Review #784316 is a subjective opinion of poster.
Reason of review
Pricing issue
Resolved

Resolved: Amerigas - Propane Tank Review from Arlington, Massachusetts

Update by user Jan 19, 2015

Well they showed up. Tank is gone. Issue resolved.

Original review posted by user Jan 19, 2015

AmeriGas came out to see about adding an extra tank. What they end up doing is disconnecting the tank we had because they said it was too close to the house. that left us with no heat in ourhome in Maine in November. they would said they would expedite getting our tank moved and our service back on. They never showed up so we called another company and by the end of the day we had a new propane tank and a new company. I had called in November to complain that we had no heat source for our home. The regional manager I spoke to seems very nice and was going to get right on it. Fast forward to January 19th. My husband and I have continued to call to get the old propane tank removed. They keep giving us a date and they never show up. However they did come and finally disconnect the wiring to the house.I left two messages last week with Sally who is in charge of this region and my husband left one. Needless to say we never heard back. So today I called and guess what I got Sally. But she claims to not be the salary I wanted she said she Sally from humab resources. I called her on it and said no your not I recognize your voice. She told me I wanted Sally such and such and she was sally other name. again I said are you kidding me I know it's you who have a distinct voice. I then threatened to go over her head. that's when the light bulb must have came on because then she remembered our entire conversation. needless to say she said she would get right on it. I am pleased to say within 45 minutes I got a call from the district manager saying they would have someone out today to remove the tank. after reading these reviews I told him I was taking him and wanted confirmation that we would not be charged for the tank removal. Steve said absolutely not. I will keep everyone posted. Would love to see an under cover boss on this company.
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Review
#584071 Review #584071 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Amerigas Customer Service

Mailing Address:
AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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