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Don't call amerigas for propane they are crooked.

1.4
Details
AmeriGas filled my tank for 1.18 /gal. when I went to pay the bill the mail came in with a new bill for 107 dollars more than the propane price. so I stopped. I have not used any propane. I told them to take back the propane and the tank and that I don't want anything to do with them. they keep billing me with late charges. now i'm getting calls from bill collectors and every month AmeriGas sends me a new bill with another increase.
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Review
#1772842 Review #1772842 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Problem not fixed
  • Not correct amount delivered
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Rural area
  • PROPANE DEALER

Too pricey and bad company practices. | Amerigas review from Cedar Run, Virginia

1.4
Details
We have had service with the previous company before Amerigas bought them out. We should have canceled then and there. They charge almost double what other company charge. The rental fees are outrageous. The one thing I will give them is the tech that came out and hook up our stove was awesome. He did go above and beyond. The final straw was when we had requested a refill twice. A month later we are out of gas and still no refill in site. We found a new company and I'm sure we will be much happier with them. After reading the reviews I'm curious what they are going to charge us in additional to our rental fees for canceling.
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Review
#1768651 Review #1768651 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Pros
  • Some of the employees are decent folks
Cons
  • All the fees
  • High prices
  • Company policies and pricing
Reason of review
Order processing issue
Preferred solution
Canceling service

Bad customer service | Amerigas review from Dewey-Humboldt, Arizona

1.0
Details
America's is a joke _Don't waste your time trying to get gas - Amerigas
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Review
#1763141 Review #1763141 is a subjective opinion of poster.
Service
Amerigas Tank Refill

Local office problems | Amerigas review

1.0
Details
Cancel gas service in October it is now January and they refused to come get their tank
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1 comment
Anonymous
#1809246

I have the same issue here in Michigan. Cancelled in November it is now January. They wont pick it up!

Review
#1753141 Review #1753141 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
We have been with Amerigas for over 20 years and their rates are consistently well above their competitors prices. When we challenge them, they say that they are within their competitors prices (they aren't). then they want to charge us $120 to lock in an annual price....
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Review
#1747670 Review #1747670 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.0
Details
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas review
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas review

Update by user Jan 12

After having reported them to the State of Nevada, Consumer Fraud, Amerigas decided they do not want us as a customer. They came and picked up one tank, and unlocked the older tank. When Amerigas unlocked the OLD tank, they damaged the valve (where the lock was), so...

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Review
#1731765 Review #1731765 is a subjective opinion of poster.
Service
Amerigas Customer Care
Pros
  • Have a good product at a somewhat fair price
  • Wont respon d to damaging my fence that they admitted to
Cons
  • Bait-and-switch pricing
  • Racist
  • Unreasonable policies
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Do as they said they'd do; provide a new tank, filled with fuel, and monthly service
Tags
  • expensive
  • Hostile
  • arrogance
  • Angry Aggressive Staff
  • Racist And Bigoted
  • Foul Mouthed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not become customer | Amerigas review from Jefferson, Indiana

1.0
Details
After years of overpricing for our small 100 # tank, we decided to close account. Local office said they were trying to stop small tank service, so it worked. Also got $60 bill just to close account.
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Review
#1713891 Review #1713891 is a subjective opinion of poster.
Cons
  • All the fees
  • Overpricing and lying
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund

Charged to end service. | Amerigas review from Hanover, Pennsylvania

1.0
Details
New propane company offered me a great price. They came and disconnected Anerigas’s Tank. I called them to cancel service. I had a $0 balance. 5 weeks later, they finally picked up the tank. A week later I rec’d a bill for$63.00 disconnection fee! They did nothing but get their tank back. Now, 60 days later, they added $36 to make the new total Now $99. For nothing!!!!!! Do not get involved with Amerigas!!!!!!!
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Review
#1695337 Review #1695337 is a subjective opinion of poster.
Cons
  • Difficult to switch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$99
Preferred solution
Don’t charge for doing nothing! Other company physically disconnected.
Tags
  • Charges For Nothing

Horrible company do not use RUN!! | Amerigas review

1.0
Details
They are completely ignoring and not responding to several attempts to contact them regarding an issue.
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Review
#1678834 Review #1678834 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • I am disappointed and feel abused
Reason of review
Service Indis not ask for!! Was charged
Loss
$230
Preferred solution
Full refund

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

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Amerigas Questions

Worse gas company in creation. | Amerigas review from East Stroudsburg, Pennsylvania

1.0
Details
I am a senior on auto delivery. They “forgot” my delivery 4 times, twice creating a dangerous situation where in zero degree weather the heat went off and the smell of sulfur as a gas warning went through my home. Once I had to leave for a hotel or freeze to death. For this they sent me $50 and a note. They take more than 400 per month for this service. Now they tell me I have to pay them $2,000 to take out their tank. Even if I get someone to dig it out, after viololating my contract. This is time for court. We should have a class action suit and name the builders who worked with them and armed us up like Toll Brothers.
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Review
#1673884 Review #1673884 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill