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Unfair business practices | Amerigas review from Rhinelander, Wisconsin

3.2
Details
We are selling our house and I had one full, unused 100lb cylinder (I paid $100 for) and another partial tank. They told me the couldn’t give me credit for the cylinders, and then charged me $63. To pick them up! And i’m Betting they sell that full tank for $100. AGAIN. What a rip-off
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Review
#1669515 Review #1669515 is a subjective opinion of poster.
Service
Amerigas Pick Up Service
Cons
  • Unreasonable policies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$63
Preferred solution
Full refund

Poorest service I have evry seen. | Amerigas review

2.7
Details
emailed cuz I cannot reach them by phone. Left msg with home office last week no response, have a 1000 gal tank to be removed. need response to jamesglashower@yahoo.com
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Review
#1456003 Review #1456003 is a subjective opinion of poster.
Service
Amerigas Pick Up Service
Cons
  • Total lack of customer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
pick up your tank I need the parking space

Usually timely when I call for a refill. Tank rental too hi | Amerigas review from Richmond, Virginia

3.2
Details
My old company charged about $35 a year for tank rental. Amerigas charges $135 a year for tank rental. I could have bought this tank many times for what I have paid.
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Review
#1335993 Review #1335993 is a subjective opinion of poster.
Product
Amerigas Gas Tank
3.0
Details
We have gotten a late winter here in Prescott az. My 120 gallon propane tank ran empty. This is my fault for not watching the level gauge on the tank. I called in to the local office to schedule a refill. I was told by the lady taking my order that they have a strict 2...
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1 comment
Anonymous
#1462795

Bad service

Review
#1213207 Review #1213207 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Reason of review
Poor customer service
3.0
Details
Cynthia in the office does not like you she do everything she can to get you fired or make you quit.a girl she forced out of the mount airy office was sent home several times for tight pants on,just because Cynthia has has no looks or no shape at all she takes it out...
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2 comments
Anonymous
#1541326

There smoking behind the fence with propane all around

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Review
#1165267 Review #1165267 is a subjective opinion of poster.
3.3
Details
Amerigas keeps taking and taking away from us in Nothern Michigan. No more Amerigas appreciation parties for customers! They even took away the Christmas / Calendars !!!!!!! Well time to look elsewhere. Every since they did all the decisions downstate corporate, it has...
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1 comment
Anonymous
#1412581

You want Amerigas to buy you a $2 calendar and feed you a $.50 hot dog?

Review
#1143251 Review #1143251 is a subjective opinion of poster.
Pros
  • Office personel and delivery on time in petoskey
Cons
  • Downstate office not in touch with petoskey customers
  • Taking calendars away and customer appreciation parties also
  • Taking perks away
Reason of review
nasty letters from downstate and no calendars this year and you keep taking away any perks for the customers. Well coal in your stocking!
Preferred solution
Bring the calenders and customer appreciation parties back keep gas prices competitive, and quit sending nasty threatning letters to customers when they have a thousand dollar credit!!!!!!!!!!!!!!
2.5
Details
A bit of history: Amerigas bought Energy North Propane in NH. I have invoices from last year. At that time (March 2017) , prices were relatively "reasonable" and were about $2.60/gallon with no pre-buy contract. This year, now that Amerigas has taken over, prices (as...
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2 comments
Anonymous
#1719006

I am getting the same situation in Londonderry!

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Review
#1134397 Review #1134397 is a subjective opinion of poster.
Service
Amerigas Gas Supply
Pros
  • Scheduled deliveries
Cons
  • Prices
Reason of review
Pricing issue

Extremely poor service | Amerigas review

3.3
Details
During a two year contract Amerigas has not made a single scheduled appointment. They have not missed it by hours but usually by days. They promise a delivery and then do not even call to say they won't make it. Today is hopefully the last as I cancelled the service. They were to pick up their tank between 8 -10. It is now 10:30 and they have missed yet another scheduled appointment. They have repeatedly left my gate unattended and don't seem the least concerned about our pets getting out. I guess we are expected to put our lives on hold until they decide to make a delivery on their time regardless of the scheduled appointments. Their service is abhorrent to say the least.
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Review
#1063761 Review #1063761 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Offered a competetive price
Cons
  • Delivery and customer care
Reason of review
Problem with delivery
Preferred solution
I would prefer they cease business as they provide no useful service.
2.9
Details

Update by user Jul 02, 2017

Update: After a stern email to Barry Powell, District Manager, and doing my calculations in print, I received a refund of $80.66. Wow!

Big difference in me owing $48. However, I also requested an invoice for the return of the 250 gallon tank which was not in my list of...

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Review
#1055352 Review #1055352 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Pros
  • Delivery personnel as they are freindly
  • Drivers are courteous
Cons
  • Are ripping people off
Reason of review
owed refund on tanks
Loss
$110
Preferred solution
Full refund

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

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Amerigas Residential Gas Supply Review

2.6
Details
I was on hold for over 2 hours. No customer service.
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Review
#1034421 Review #1034421 is a subjective opinion of poster.
Reason of review
Poor customer service