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Im fine with them | Amerigas review from Killingworth, Connecticut

3.7
Details
The women on the phone are awesome. The problem I have is i recently was below 10 pounds. Im on heat assistance for propane. So now i shut it and using heaters because you have to wait 7 to 10 days. My dogs and i are freezing because its been very cold, and they dont care. I called last Tuesday and they are coming xmas eve. Thats the only thing i hate about company.
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Review
#1739191 Review #1739191 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Pros
  • Customer service awesome
Cons
  • Delivery sooner
Reason of review
7 to 10 day waiting period it sucks
Preferred solution
Faster delivery
3.8
Details

Update by user Jun 13, 2019

District manager in the Clinton, NJ area called me and lowered my price and was very nice about it. I would change my rating on them from a star to five now.

Original review posted by user Jun 12, 2019

Once again it is time for the yearly rip off from Amerigas. They are trying to raise my rate from $2.99 to $3.35...
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Resolved
Review
#1557167 Review #1557167 is a subjective opinion of poster.
Service
Amerigas Manager

Rhinelander office | Amerigas review

4.0
Details
Trying to reach local office in Rhinelander WI. There call center says they are closed today and I'm trying to check my delivery. Why would they be closed on the busiest season of the year.
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Review
#1552553 Review #1552553 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Not in office
Preferred solution
Have someone on call in the local office to confirm my delivery
4.3
Details

Update by user Oct 03, 2019

Issue with Amerigas was resolved. Manager at local amerigas contacted me personally, apologized for the high pricing and gave me a credit. He also stated that i would get better pricing for being a long time customer and the next fill up was at the average day rate...

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Resolved
Review
#1450694 Review #1450694 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue

Short Review on May 16, 2016

3.6
Details
Amerigas charge for everything, even when you get out the company!! I never want Amerigas again!!
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Review
#848543 Review #848543 is a subjective opinion of poster.
Reason of review
Problems with payment

Amerigas Propane Review

4.4
Details
you would think with oil Being at all time lowthe price of propane would also be lowering sense propane is a byproduct of oil
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Review
#776288 Review #776288 is a subjective opinion of poster.
Reason of review
Poor customer service

Fill Ups | Amerigas review from Fort Garland, Colorado

4.0
Details
The Amerigas Company is a great company, but I have one complaint. Living on a fixed income makes it really hard for me to pay the Amerigas bill when the company will not fill my tank when I ask. Instead they wait until the tank (I believe) has to be down to 35% before it will be filled. That makes a huge bill for me to pay, because you expect payment in full. Why can't it be filled earlier so that my bill isn't so much? If the tank could be filled more often my bill wouldn't be so hard for me to pay.
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1 comment
Anonymous
#1067541

Here is what you do I work for Amerigas and I do this for my customers tell them you want to be on a fixed delivery of at least once a month that will help that problem

Review
#681570 Review #681570 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
4.0
Details
I over paid my Amerigas account by 275.00. I am a 10 year returning EXCELLENT customer. Last month (July 2015)I purchased enough gas for three years (big tank and meager heating as I am only one person in a small home). and overpaid my account inadvertently, via...
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2 comments
Anonymous
#1067543

No that's wrong as someone who works for this company we are not allowed to keep credits on the account and have to submit refunds they are most likely telling you no because they are lazy and don't want to go through the process of doing a refund

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Review
#681502 Review #681502 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Pros
  • Delivery person
  • Delivery personnel
Cons
  • Business practices
Reason of review
Problems with payment
Loss
$350
Preferred solution
Full refund

Gas Leak Fee Review

3.5
Details
I ran out of gas this morning and they want to charge me 250 extra dollars to come out because it is an out of route service but yet they are around the corner from my house doing fill ups. How can they charge that fee when their in the community already. The gas leak fee I can understand but the other is absurd.
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Review
#588587 Review #588587 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

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